Updated avast, no more boot scan results/logs 

system · 2017-11-10T17:47:39.000Z

Hi All…

As far as I can determine, this problem still seems to exist for Boot Scans. The log does show up in the hidden Avast file folder as mentioned in posts above, but there are no log results shown in Scan History through the Avast interface. I, and many others, are seeing this on W7, W8 And 10 machines. The Boot Scans did show up under Scan History in all prior Avast versions, but is not longer showing in current versions. There is one person who posted a screenshot to this thread showing Boot Scan results under Scan History in German (the only screen shot of this that I have ever seen). Perhaps there is some program difference between the German language version and other versions, or the user has some setting activated that many of us are not aware of.

I am hoping that someone from Avast will take notice and address this and resolve the issue.

Thanks very much…

JQ

system · 2017-11-21T13:48:30.000Z

I don’t have access to the boot scan report through Avast. I ran a boot scan last night and can’t find the scan log anywhere. It isn’t in the Program Files/Avast Software/Avast/reports either. I don’t have a “reports” folder. I have show hidden folders checked. I would sure like to see the results of the boot scan.

Any ideas?

TY,

Linda

DavidR · 2017-11-21T16:50:01.000Z

Check the C:\ProgramData\AVAST Software\Avast\log\aswBoot.log also C:\ProgramData\AVAST Software\Avast\report\aswBoot.txt

system · 2017-11-21T18:03:46.000Z

Ok…that worked. TY

DavidR · 2017-11-21T19:31:13.000Z

You’re welcome.

chris... · 2017-11-26T12:28:52.000Z

hello,
ok for the locations , but still no report directly in the UI for (only) a boot scan except for Asyn and the German Ui, why?

DavidR · 2017-11-26T15:36:01.000Z

chris05 post:14:

hello,
ok for the locations , but still no report directly in the UI for (only) a boot scan except for Asyn and the German Ui, why?

Aysn’s post and attached image is from February so I don’t know if it is still relevant a lot of water has flowed under the bridge since then.

For some reason this failed to happen in some earlier builds, I thought this was a bug that had been resolved. I haven’t done a boot time scan in a very long time and I’m not on the current beta trial, so not something I can check to see if it is resolved or not.

Since we are on about the boot-time scan (something that has been reported in the forums), I just wonder if the bug where the avast boot-time scan is left behind as a boot option.

kelorenzini · 2018-03-13T10:38:13.000Z

Hello,
Just updated Avast Free to version:18.2.2328/definition version 180313-0.
Running Windows 7 64 bit.
NOTE: these are just regular scans, not boot scans.
I have run several scans, but can not locate any scan logs.
I have looked on the scan page and looked under the Scan history button in the upper right hand corner.
The pop up window shows no scan logs.

In a note below C: drive locations are mentioned
[size=10pt](C:\ProgramData\AVAST Software\Avast\log\aswBoot.log also C:\ProgramData\AVAST Software\Avast\report\aswBoot.txt
)[/size]
BUT these folders do not exist on my PC.

Am I looking in the wrong places?
Can anyone help ?
Thanks!
Did the location change?

DavidR · 2018-03-13T11:44:57.000Z

@ kel1
The location hasn’t changed for on-demand scans, C:\ProgramData\AVAST Software\Avast\report folder. The exception being for the boot time scan which is in the log sub-folder.

If there are no on-demand scan files in there I suggest that you confirm your are generating them in the avast various scan settings screens (Report File - Generate report file).

kelorenzini · 2018-03-13T12:23:30.000Z

Thank you for your comments.
I made sure that all the (Report file - Generate Report file ) settings were turned on.
I was also able to locate C:\ProgramData\AVAST Software\Avast\report (my fault , I had to make sure it was showing hidden files)

Now after running a scan:

the logs show up in the C:\ProgramData\AVAST Software\Avast\report
HOWEVER, they still do not display in the AVAST User Interface Scan Log page!

Oh well, at least I can hunt them down outside the UI.

Wonder if anyone else is having this issue? Or is it just me?

Thanks again for your insight. It is greatly appreciated.

DavidR · 2018-03-13T15:17:50.000Z

You’re welcome.

You could try an avast repair.
Avast Repair - https://www.avast.com/faq.php?article=AVKB204

kelorenzini · 2018-03-13T15:57:23.000Z

Thanks…I just tried an AVAST Repair.
Unfortunately that did not change anything.
Still no information in the User Interface Scan Logs.

Guess if I ever need that information I will just have to look directly on the C: drive.

bob3160 · 2018-03-13T16:00:10.000Z

kel1 post:18:

Thank you for your comments.
I made sure that all the (Report file - Generate Report file ) settings were turned on.
I was also able to locate C:\ProgramData\AVAST Software\Avast\report (my fault , I had to make sure it was showing hidden files)

Now after running a scan:

the logs show up in the C:\ProgramData\AVAST Software\Avast\report

HOWEVER, they still do not display in the AVAST User Interface Scan Log page!

Oh well, at least I can hunt them down outside the UI.

Wonder if anyone else is having this issue? Or is it just me?

Thanks again for your insight. It is greatly appreciated.

One of the reasons I put this tutorial together some time ago.
https://youtu.be/ntW8zGicUfk

Many more tutorials here:
https://forum.avast.com/index.php?topic=93544.msg744529#msg744529

kelorenzini · 2018-03-13T16:19:41.000Z

Thanks for all your help!

Also, Thank you for all the tutorials…very helpful!

bob3160 · 2018-03-13T16:24:23.000Z

You’re welcome.

system · 2018-07-11T07:15:56.000Z

Hi all…

I posted sometime back (as have many others) about the fact that boot time scan logs are no longer showing up in the UI Scan History. Does anyone have any idea why this is not being addressed??? While these logs can be found manually, I’m assuming that many people who are running Avast and boot scans are not aware of this, and are perplexed as to why boot time scans (which are in fact scans) are not showing up in the UI Scan History (which is supposed to be the history of scans).

If this removal of boot time scan logs from the UI Scan History is intentional, hopefully someone from Avast can put this to bed once and for all.

JQ

system · 2018-07-22T23:47:08.000Z

jquartic I have the exact same issue, cannot access bootlog because it does not exist.
I only want to know what this latest update found in my Boot because it reduced my startup time substantially (DOWN TO 24SECONDS)
I’m curious to know if I was some sort of bot before!

contact.axyse · 2018-12-28T00:02:56.000Z

I have been using avast for probably 15 years and over the years I think the program has gotten worse. Why do we have to open 20 folders to view logs stored in different places. There should be a simple easy to view place in the gui to view all logs. There should be a panel dedicated to virus scan reports like most virus shields. It is very annoying. Doesn’t any one else feel that they should not have to google it to remember where to view the logs? I know where they are at but it is not very intuitive to a new user who absolutely has to google it.

PS your verification method is ridiculous too. You cannot even read the letters and it appears to be cap sensitive so that the audio does not help much either.

Asyn · 2018-12-28T05:20:38.000Z

contact.axyse post:26:

PS your verification method is ridiculous too. You cannot even read the letters and it appears to be cap sensitive so that the audio does not help much either.

Captcha is only needed for your first 3 posts. (Spam protection)

bob3160 · 2018-12-28T13:58:21.000Z

This may help:
[b]https://youtu.be/ntW8zGicUfk[/b]

You may also want to create a shortcut to the following folder:
C:\ProgramData\AVAST Software\Avast\log

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