my avast antivirus does not make updates. Im a new user.A red signe informe me that. I turn off my firewall from windows vista, but still the red signe apperars. What to do?? ive a cabel connection to internet.
do you use a proxy-server to go to the internet?
do you use internet explorer? - does it work? (because avast uses the IE settings)
What did you set in the Avast settings under ‘Update (Connection)’?
Did you try reinstall avast?
my internet is working correctlly. In settings now i use “my computer is permently conected to internet”, but ive tried the other option too. ive reinstalled also the avast too, but the red signe appears again.
is it home or professional edition?
have you already entered a lincense key?
Is your system time and date correct?
Do you use any proxy application (like annonimizers)?
licecens kee yes
home edition
time corrects
no proxy
When it expires (see About dialog).
And date?
Did you try to repair your installation through Control Panel?
ive do that…but the red signs cames again…
what happens if you click onto that signs? (do you mean the signs in the lower right corner of your window?)
isn’t there a possibility of viewing ‘details’ of what was wrong with the updates?
yes and it says: an error has ocurred while attenting to uopdate clikck here for more information…i click and qpperas a window Suumary: about corrent update: last encountered error: cannot connect to download 937.avast.com (74.54.25.18.8080)
Which firewall do you use? Is avast.setup allowed to connect?
a firewaal está desligada…
firewall is off
Can you try to repair your installation?
Go to Control Panel > Add/Remove programs > avast! antivirus > Remove. Then choose Repair function in the popup window (Repair).
If this does not help, can you uninstall / boot / install / boot again?
If it does not update (yet), please, post the last 200-250 lines of avast log: C:\Program Files\Alwil Software\Avast4\DATA\log\Setup.log
It would appear that you are using a proxy, port 8080, you need to set the update process so it uses it.
Have you indicated that you are using a proxy in the Program Settings, Update (Connections) section, click the Proxy… Button and enter your proxy details.
sorry i cant understand this last help: how can i post the last 200-250 lines of avst log? i open the window of set-up log but next what to do???ty
not usin g a proxy
Open it in Notepad. Go to the bottom, highlight toward top the enough lines, copy and paste here.
.000 1206803823 internet SYNCER: Auth: another authentication, use WinInet
29.03.2008 15:17:03.000 1206803823 general InvalidateCurrent: invalidated server ‘Download913 AVAST Server’ from ‘main’
29.03.2008 15:17:03.000 1206803823 general SelectCurrent: selected server ‘Download922 AVAST Server’ from ‘main’
29.03.2008 15:17:03.000 1206803823 package GetPackages - set proxy for inet
29.03.2008 15:17:03.000 1206803823 internet SYNCER: Type: use IE settings
29.03.2008 15:17:03.000 1206803823 internet SYNCER: Auth: another authentication, use WinInet
29.03.2008 15:17:03.000 1206803823 general InvalidateCurrent: invalidated server ‘Download922 AVAST Server’ from ‘main’
29.03.2008 15:17:03.000 1206803823 general SelectCurrent: selected server ‘Download945 AVAST Server’ from ‘main’
29.03.2008 15:17:03.000 1206803823 package GetPackages - set proxy for inet
29.03.2008 15:17:03.000 1206803823 internet SYNCER: Type: use IE settings
29.03.2008 15:17:03.000 1206803823 internet SYNCER: Auth: another authentication, use WinInet
29.03.2008 15:17:03.000 1206803823 general InvalidateCurrent: invalidated server ‘Download945 AVAST Server’ from ‘main’
29.03.2008 15:17:03.000 1206803823 general SelectCurrent: selected server ‘Download85 AVAST Server’ from ‘main’
29.03.2008 15:17:03.000 1206803823 package GetPackages - set proxy for inet
29.03.2008 15:17:03.000 1206803823 internet SYNCER: Type: use IE settings
29.03.2008 15:17:03.000 1206803823 internet SYNCER: Auth: another authentication, use WinInet
29.03.2008 15:17:03.000 1206803823 general InvalidateCurrent: invalidated server ‘Download85 AVAST Server’ from ‘main’
29.03.2008 15:17:03.000 1206803823 general SelectCurrent: selected server ‘Download506 AVAST Server’ from ‘main’
29.03.2008 15:17:03.000 1206803823 package GetPackages - set proxy for inet
29.03.2008 15:17:03.000 1206803823 internet SYNCER: Type: use IE settings
29.03.2008 15:17:03.000 1206803823 internet SYNCER: Auth: another authentication, use WinInet
29.03.2008 15:17:03.000 1206803823 general InvalidateCurrent: invalidated server ‘Download506 AVAST Server’ from ‘main’
29.03.2008 15:17:03.000 1206803823 general SelectCurrent: selected server ‘Download93 AVAST Server’ from ‘main’
29.03.2008 15:17:03.000 1206803823 package GetPackages - set proxy for inet
29.03.2008 15:17:03.000 1206803823 internet SYNCER: Type: use IE settings
29.03.2008 15:17:03.000 1206803823 internet SYNCER: Auth: another authentication, use WinInet
29.03.2008 15:17:03.000 1206803823 general InvalidateCurrent: invalidated server ‘Download93 AVAST Server’ from ‘main’
29.03.2008 15:17:03.000 1206803823 general SelectCurrent: unable to find any suitable server in ‘main’
29.03.2008 15:17:03.000 1206803823 general progress end - 0
29.03.2008 15:17:03.000 1206803823 general progress thread end
29.03.2008 15:17:13.000 1206803833 internet SYNCER: Type: use IE settings
29.03.2008 15:17:13.000 1206803833 internet SYNCER: Auth: another authentication, use WinInet
29.03.2008 15:17:13.000 1206803833 package Transferred files: 1
29.03.2008 15:17:13.000 1206803833 package Transferred bytes: 0
29.03.2008 15:17:13.000 1206803833 package Transfer time: 23328 ms
29.03.2008 15:17:13.000 1206803833 package Retries total: 0
29.03.2008 15:17:13.000 1206803833 package Retried files: 0
29.03.2008 15:17:13.000 1206803833 package Tried servers: 360
29.03.2008 15:17:13.000 1206803833 file NeedReboot=false
29.03.2008 15:17:13.000 1206803833 general Return code: 0x20000001 [Nothing done]
29.03.2008 15:17:13.000 1206803833 general Stopped: 29.03.2008, 15:17:13