xp pro sp3, is V.7. When I try to use automatic update I get message “failed to connect to server”. I can update manually via my browser. I tried uninstall and reinstall which did not help. Is there a fix for this? At the same time, the streaming updates seem to work. They show as being up to date. I don’t know why there should be two approaches for the same result. At any rate, can I rely on the streaming update to keep me current, or must I continue with the manual update till I get a fix. Thanks, esmo
Hi Esmo,
I’m just a forum member, but I have a suggestion.
Open avast and then go to settings in the top right corner.
Then go to updates and select the proxy drop-down list.
Change it from “auto detect” to “Direct connection” and see if that helps.
Restart your machine and if no change then just change it back.
A more senior helper will then assist you.
Regards,
Hellion
That was my setting, and I left it as such. It is also set as being always connected to the internet. Thanks for your interest. esmo
Hi Esmo,
Change it from Direct to auto detect then and see what happens.
And deselect “always connected to internet” to increase update frequency.