Updating through ADNM

Avast Business Avast Distributed Network Manager
1

So my ADNM is updated to 4.6.378.
All clients who have the program update in their group set to manual are on 4.6.365
then there is a client who has program update set to ask and his is at 4.6.394

I’m trying to get all the normal clients who are set to manual on the newer version. In the ADNM I’ve created an update task and set it for program not vps. Then I selected it to run on their computer group. It says processing for a bit and then says done. Yet they are all on 4.6.365 still. What am I missing here? I’ve been through the ADNM admin guide pages 33-36 and it doesn’t seem like there is any more to it than that.

2

How did you set the restart option in the update task?
To finish (“really apply”) the update, restarting the affected computers is needed - they will run as the old version until restart.

3

I had it set to ask the user. no user got any prompts from avast and even after I rebooted some of the machines it still says the same version.

4

Any ideas what’s wrong?

5

It would be helpful to have the file \setup\setup.log from any of those machines.

Thanks
Vlk

6

Well after a day it did reflect the new version number. I’m not sure what waiting a day did that a reboot did not but at least they are updating. Same thing for the server I updated yesterday. Set the update task, the task finished, I rebooted the server, logged into ADNM and still had the old version. This morning I went into the ADNM and the updated version was there. The server wasn’t rebooted overnight. Maybe it just takes longer than I think for the ADNM to poll for the new version?

7

And the “Last communication” value for these machines is being updated regularly?

I.e. the machines show “green” in the console?

8

yes they are all green. last communication is updated frequently it seems.

9

The reported version (and other things) are also stored in the \data\computer.ini file. Is it set correctly in this file?

Thanks.

10

wrong one…

11

And in the registry?
Key HKLM\Software\ALWIL Software\Avast\4.0, value SetupVersion.

Thanks
Vlk