system
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Kryton,
Sorry you did not receive my answer to your post. I had received your logs and after looking at them determined the area where the problem lies, however, since you switched to Zone Alarm, it does not apply any longer. It related to configuring Kerio to “bypass” Avast, and having your provider check proxy settings.
Zone Alarm can be configured to ADD Avast server addresses into the TRUSTED ZONE. This should improve performance and access. (Open the ZA panel. Go into Firewall…Zones. Then add the Avast sites)
Also, if the Security setting of the ZA Firewall (Main tab) is HIGH. This could also cause connection problems. Try it on MED.
Good luck
Techie