system
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The user already answered them (except specifying other security tools currently installed or that were installed in the past), but it seems that it wasn’t effective in updating Avast.
@maltacanary, I’m not sure if you want to update the database or the program. In any case, you may want to clean your browsing cache, reset your modem (if apply), then reboot and try again. If that doesn’t work, maybe you could try (in the meantime until the server connection returns to normal) to download manually (“manually” as oppose to using Avast GUI to download the updates).