You can use mail
send to virus@avast.com in a password protected zip file
mail subject: False Positive / undetected sample (select subject according to your case)
zip password: infected
Yandex Safebrowsing Malware site
ADMINUSLabs Clean site
AegisLab WebGuard Clean site
AlienVault Clean site
Antiy-AVL Clean site
AutoShun Unrated site
Avira Clean site
Baidu-International Clean site
BitDefender Clean site
C-SIRT Clean site
CLEAN MX Clean site
CRDF Clean site
Comodo Site Inspector Clean site
CyberCrime Clean site
Dr.Web Clean site
ESET Clean site
Emsisoft Clean site
Fortinet Clean site
FraudSense Clean site
G-Data Clean site
Google Safebrowsing Clean site
K7AntiVirus Clean site
Kaspersky Unrated site
Malc0de Database Clean site
Malekal Clean site
Malware Domain Blocklist Clean site
MalwareDomainList Clean site
MalwarePatrol Clean site
Malwarebytes hpHosts Clean site
Malwared Clean site
Netcraft Unrated site
OpenPhish Clean site
Opera Clean site
PalevoTracker Clean site
ParetoLogic Clean site
PhishLabs Unrated site
Phishtank Clean site
Quttera Clean site
Rising Clean site SCUMWARE.org Clean site
SecureBrain Clean site
Sophos Unrated site
Spam404 Clean site
SpyEyeTracker Clean site
StopBadware Unrated site
Sucuri SiteCheck Clean site
Tencent Clean site
ThreatHive Clean site
Trustwave Clean site
URLQuery Unrated site
VX Vault Clean site
Web Security Guard Clean site
Websense ThreatSeeker Clean site
Webutation Clean site
Wepawet Clean site
ZCloudsec Clean site
ZDB Zeus Clean site
ZeusTracker Clean site malwares.com URL checker Clean site
zvelo Clean site
So because one system say there’s a virus while at least 59 system say the site is clean, I can’t request those antivirus to fix their lists?
Very courious, we have kaspersky installed on our computer where those files reside and when running the program over those files (because we have five programs on the market) it returned CLEAN.
So because one system say there’s a virus while at least 59 system say the site is clean, I can’t request those antivirus to fix their lists?
One system?
Read back, multiple(!) malware scanners report the file(s) as being infected.
Yes, it can be a false positive.
Yes, you can ask the developers of the malware that detects it to have a look at it.
Yes, if it turns out it is a false positive they will fix it in their detection.
Yes, each developer has a way to contact them.
For avast it is www.avast.com/contact-form.php
And as Polonus said;
Some work needs to be done by server and website admins alike
There are (security) issues with the server/website.