URGENT HELP FOR VIRUS

Viruses and worms
1

Hi,

I just got a virus warning called:

Win32:Mhtplo [trj]

When I click DELETE I get the following message:

The process cannot access the file because it is being used by another process

This does not allow me to delete the virus.
What shall I do?
I did not move, I hope somebody can HELP!

Thank you
Alex

2

Hi Metallo,

Please Help us to Help you - we need more information to be able to help fully,

  • Your Operating System, is it up to date?
  • Your email program - if applicable.
  • avast! version and VPS file (virus database) number, e.g. 0436-4 (see about avast!)
  • Virus Name - infected filename
  • Location of infected file, e.g. C:\windows\system32\infectedfilename.exe

visit the User’s FAQ thread, it will give you a lot of useful advice.

General Advice & Tools for virus/trojan/malware removal

If you need more help, come back here with more info…

3

Hi David,

My OS: XP SP2
Email: MSOutlook 2003
Avast V 4.1-418
VPS 0438-3, 17/09/2004
Virus Name: Win32:Mhtplo [Trj]
Location: C:\Documents and Settings\AD\Local Settings\Temporary Internet Files\Content.IE5\RV93N1GW\index[3].htm

I will not touch anything until you come back with your suggestions.

Thank you
Alex

4

Run a boottime scan

start Avast > Menu > Shedule boottime scan

Since this is a temporary Internet file (look at the folder it is in) closing your browser and removing the file also may work.

5

Eddy,

It worked, I did the bootscan and it found the virus, then I deleted it and then run the scan again, it looks OK.

Thank you
Alex :slight_smile:

6

Good to hear it is solved.