Hi all,
my Avast Mobile Security App was transferred from my old mobile to my newly bought mobile about two months ago. Since my new phone has finger print identification feature, I did not bother the Mobile Security App so much even though my current Avast license is still valid. This morning I rushed to the bus stop in a hurry with my phone in one hand, I surprised to find the mobile was locked by Avast Mobile Security while I was in the bus. I guessed my finger tip mistakenly activated the Mobile Security App while running that caused the trouble. Does anyone out there have any idea how to handle this so that I can use my mobile again?
Thank you in advance for your help!
Hi, use your PIN to unlock the device. If you do not know the PIN, you can restore it, here are the instructions:
Thanks Tereza V. for your help!
since my anti-theft feature has not been enabled, I can reset the PIN as you said. A screen capture and photo of my mobile screen are attached for your reference. I really don’t know what to do to get out of it.
Regards,
A typo error: “I can reset the PIN as you said” should be “I cannot reset the PIN as you said”.
Thanks Tereza V.! ;D
My phone was unlocked finally. I can use it again. Million thanks indeed!.
Have a nice day! 
Glad to read that, thanks for letting me know!