Virus pattern(140414-0) was updating yesterday, and finally we can access to our web-site.
Could this happen again?
It must on no account be happend again.
This issue is very important matter.
Hanatour is the biggest travel agency in Korea.
And the use of 2 web-sites are crucial in our working.
2 web-sites are global business site for making reservations and accounting.
So if our site block again, we cannot work and it will be very big issue to our company.
Because it may be related to our sales.
If our sales drop, how will you compensate it?
So, truly, i want to know the reason why our site blocked.
And if there was a problem on our site, just let me know what is the problem.
Based on the reply from you, we are willing to amend our web-site.
I am looking forward to your fast reply.
Thank you!
Since several days have now passed, when it was blocked…did you submit it to Avast to review? Often it can be a false positive, which it sounds like it was. Next time it happens, there is a button to click on the bottom of the page to submit to Avast and it is submitted on the next update.
You can also always enter your url into an online scanner to find out if it is clean or not as well for immediate results.
Why our site are on the blacklist?
There is no problem on our site.
Thats why i am asking you avast, and why exactly was our site blocked?
I need an exact answer from avast headquarters.
If you think the block is wrong, report it to avast lab here http://www.avast.com/contact-form.php
You may give a link to this topic in case they reply here