URL Blacklist/False Positive: epim.online

[user7705]

Hi,

Our website is in our view being erroneously flagged as malicious by Avast/AVG software, which is causing issues for our customers, particularly those using our software’s DAM system to display media on their websites. Could anyone take a look at this please? I’ve submitted False Positive reports last week, but the blocking seems to be continuing.

Many Thanks,

Liam

[DavidR]

First, I’m an Avast user and not an Avast Team member.

Possible False Positive - New location to report both a False Positive and or a False Negative (for File or URL) - Choose Your Sample Submission Type | Avast

• You won’t get a direct response but it should be analysed within 48 hours, if found to be false it will be removed.
  There are sites that can also check a site link.
• https://www.virustotal.com/
• https://en.internet.nl/
• https://sitecheck.sucuri.net/

Check on VirusTotal only returns 1/92 detections

I will try to attract some Avast Team attention to your topic.

[user7705]

Thanks David, appreciate your help

[DavidR]

You’re welcome.

Hopefully you will get a response soon, I have seen that my request has drawn a response.

[MJay]

Hello @user7705,

Thank you for raising this!

The reported domain was checked, and based on the findings, the detection was removed. The website is now marked as clean in the Avast database. This change may take up to 1 hour to take full effect. Please accept my apology for the inconvenience caused.

If the situation persists after 1 hour, please update the Avast virus database and try again.

Thank you, @DavidR, for highlighting this topic.

[user7705]

Thanks to yourself and David for the speedy resolution, appreciate it.