I REALLY need help with fixing my computer.
I’m not a geek, I have no clue what I’m doing and I’m on the edge of my nerves.
Avast, for a few days now, keeps informing me every 5-10 minutes about an effort that my browser is making to open a page that might contain viruses. Avast blocks these sites, of course. However, I can barely do anything, if these notifications keep popping up.
The sites that are blocked are getmuzicaas and getusaaall (I’m sure you’ve heard it before, I’ve seen threads about it on different forums.
I ran a few programs yesterday, anti-virus and anti-malware. I scanned my computer with Avast, I did it with Malwarebytes, Hitman Pro, and a dozen of others, some of which detected malicious files and deleted them, and some of which were useful for creating logs only (which I do not entirely know how to work with and what is their purpose except for pasting it on forums). I also ran CC Cleaner which detected nothing.
The problem continues.
I was also thinking of uninstalling chrome and installing it back again but I assume the files are in the system, not in Chrome.
What should I do? If this window pops up again, I’ll go crazy. Not to mention the fact that I’m afraid of having a trojan or something worse that will spread and do even more damage.
If logs are needed, so someone can address my problem, please, explain me in a simple and direct way, what to do. Because, as I mentioned, I’m no geek (and that’s a very delicate way to put it).
Man, I have the same problem and I’m starting to think that the problem is on the Avast. I try all the softwate avaiable and no one detects. When trying the hint of using Kaspersky I temporarely remove avast shields. When I turn it on again it doens’t seems to appear again…
Why don’t you be sure and try running the malware removal scanner/tools to be sure rather than spread the wealth to others (malware). See the post above and follow the instructions of the scans to run and attachments to post, then we’ll let you know if you actually have something.
I really want to get rid of this It seems to me (but maybe I’m getting paranoid after hearing avast 100 times a day) that it keeps spreading and that these notifications appear even more often than yesterday.
Hope the logs will be an answer to this question (at least for the pros cause I don’t understand them, really).
[*]Close any open browsers
[*] Temporarily disable your AntiVirus program. (If necessary)
If you are unsure how to do this please read this or this Instruction.
[*]Double click on zoek.exe to run the tool . Please wait while the tool does not start…
[*]Copy the text present inside the code box below and paste it into the large window in the zoek tool:
I think it enabled itself, since an hour has passed (I turned it off for an hour) and when I righ-click on the icon, nothing appears.
When I open the avast panel, it says all of the shields are turned on. So I suppose it’s up and running.
Can I normally use my browser now?
(So far, so good, no notifications).
And, one more question. If this works (I’m crossing my fingers), but happens again at some point (in a month, half a year, whatever), should I repeat the zoek instructions you gave me? Or the malware will act differently and will transform, and I should ask for guidance on this forum again?
I really hope this works. Right now avast seems to be oddly quiet (oddly, because I got used to this annoying sound during the last few days).
I think it enabled itself, since an hour has passed (I turned it off for an hour) and when I righ-click on the icon, nothing appears.
When I open the avast panel, it says all of the shields are turned on. So I suppose it's up and running.
Yes, all avast! shields needs to be enabled.
Can I normally use my browser now?
(So far, so good, no notifications).
Yes, I have tell zoek to target the bad ‘thing’ and to reset the ‘problem’ back to default. Use freely zoek and tell me is all well now.
And, one more question. If this works (I'm crossing my fingers), but happens again at some point (in a month, half a year, whatever), should I repeat the zoek instructions you gave me? Or the malware will act differently and will transform, and I should ask for guidance on this forum again?
Not a good idea. All these ‘script’ tools (FRST,OTL,Zoek, …etc) are based on generetic system scan. It may or may not act the same or different (bad different) on some other computer or deployed time. The above zoekscript are written in relation to posted generic logs and it uses some force routines and they are not common.
Such operations can result damage to the system if not properly executed, re-viewed in logfiles and written in relation to the posted logs.
http://www.mcshield.net/personal/magna86/Images/checkmark.png
Purge System Restore [/i]
Click Run button and wait a few seconds for the programme completes his work.
At this point all the tools we used here should be gone. Tool will create an report for you (C:[b]DelFix.txt[/b])
The tool will also record healthy state of registry and make a backup using ERUNT program in %windir%\ERUNT\DelFix
Tool deletes old system restore points and create a fresh system restore point after cleaning.