Please read Logs to assist in cleaning malware pinned topic and follow instructions for running tools that will provide system diagnostics. Based on these logs we can target and remove MalWare from your computer.
Do not connect the USB devices until I tell you.
AdwCleaner - to remove known browser Hijackers, unwanted Adware & Toolbars, bad Potentially Unwanted Programs (PUP).
Malwarebytes’ Anti-Malware - to detect and remove known malware from your computer.
OTL - primary diagnostic tool to diagnose a computer for malware presence and to provide system diagnostics information.
aswMBR - primary AntiRootkit scanner searchs your computer for known and possible unknown Rootkits.
^^ This is useless because as stated below he can't use them because of the infection.
Let’s first try thouse. OTL has a lot of tricks under the sleeves, it’s unlikely that he will be blocked. Possible yes, but unlikely. And OTL is primary and important.