Download ComboFixfrom here and save it to your Desktop.
If you are unsure how ComboFix works please read this guide carefully. note: ComboFix must be downloaded to your Desktop.
Temporarily disable your AntiVirus program.
If you are unsure how to do this please read this or this Instruction.
How to disable avast:
[*]Right-click on the avast! icon in the lower right corner of the screen and choose Open Avast! User Interface.
[*]In the window that opens on the top right corner, click Settings.
[*]In a new window that opens, choose the option Troubleshooting, Uncheck Enable avast! self-defense, and click OK.
[*]Right-click on the avast! icon in the lower right corner of the screen and select avast! shield controls .
[*]In the menu that appears, choose Disable Permanently. When you are prompted to turn off security, click Yes.
Note: Do not forget to turn on this option after the cleaning.
Run ComboFix. Click on I Agree!
ComboFix will check if there is a newer version of ComboFix available.
Click Yes if prompted to download.
ComboFix will display DISCLAIMER OF WARRANTY ON SOFTWARE.
Click Yes to allow ComboFix to continue.
If Recovery Console is not installed, ComboFix will offer download & installation.
Click Yes to allow ComboFix to install Recovery Console.
Note:Do not mouse-click Combofix’s window while it is running.
If you see a message like “Illegal operation attempted on a registry key that has been marked for deletion” just restart computer once more.
When the tool is finished, it will produce a log report for you. (typical location: C:[b]ComboFix.txt[/b] )
Attach log reports ( ComboFix.txt) back to topic.
Close all browser windows and refering to the picture above.
Referring to the screenshot above, drag CFScript.txt into ComboFix.exe.
ComboFix will will re-run. When finished, it will produce a log for you.
Attach the contents of the log in your next reply. (typical location: C:[b]ComboFix.txt[/b] )
[]Download AdwCleaner (by Xplode) on your desktop.
[*]Launch it, click on [Search] and wait for the scan.
[]When the scan ends, notepad with the report will appears.
[*] Click on the [Delete] Wait for the programme completes his work. The program will close all active programs. Click OK to confirm that.
On the next two windows that open ( Informations and Restart required ) click OK
[*] The computer will restart and open a notepad ( C:\AdwCleaner[S1].txt ) with the report.
[*] Save the notepad report on the Desktop
[*] Please attach here C:\AdwCleaner[S1].txt
Note: The report will also be stored on C:\AdwCleaner[S1].txt [/list]
Step#2
Ok. I’d like to see a fresh RogueKiller log.
Please, delete (RogueKiller) that you have on your computer, because we will need fresh one:
[] Please download RogueKiller and save to the desktop.
[*] Close all windows and browsers
[*] Right-click the program and select ‘Run as Administrator’
[*] Press the Scan button.
[*] A report opens on the desktop named - RKreport.txt
[] Please post it in your next reply.
Step#3
Re-run OTL.exe.
[list][*]Copy and paste the following text written inside of the quote box into the Custom Scans/Fixes box.
[*]Then click the Run Scan button at the top.
[*]Let the program run unhindered; it will reboot the system when it is done and open notepad ( OTL.txt) with logreport.
Attach here OTL.txt logreport.
Please,be free and run the tool. Reboot your computer.
Step#2
Re-run OTL.exe.
[*]Copy and paste the following text written inside of the quote box into the Custom Scans/Fixes box.
:OTL
IE:[b]64bit:[/b] - HKLM\..\SearchScopes\{9C91DE74-9191-4202-862D-807C47706800}: "URL" = http://www.ask.com/web?q={searchTerms}&l=dis&o=uscqd
IE - HKLM\..\SearchScopes\{9C91DE74-9191-4202-862D-807C47706800}: "URL" = http://www.ask.com/web?q={searchTerms}&l=dis&o=uscqd
IE - HKCU\..\SearchScopes\{9C91DE74-9191-4202-862D-807C47706800}: "URL" = http://www.ask.com/web?q={searchTerms}&l=dis&o=uscqd
FF - prefs.js..extensions.enabledItems: m3ffxtbr@mywebsearch.com:1.1
File not found (No name found) -- C:\PROGRAMDATA\NORTON\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_18.5.0.125\IPSFFPLGN
File not found (No name found) -- C:\USERS\SPIKE\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\F8JQEPIO.DEFAULT\EXTENSIONS\M3FFXTBR@MYWEBSEARCH.COM
O3 - HKCU\..\Toolbar\WebBrowser: (no name) - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - No CLSID value found.
:files
C:\Windows\tasks\Norton Security Scan for spike.job
ipconfig /flushdns /c
:commands
[CREATERESTOREPOINT]
[emptytemp]
[*]Then click the Run Fix button at the top.
[*]Let the program run unhindered; it will reboot the system when it is done and open notepad with logreport. Attach here that logreport.
Re-run OTL, click on QuickScan and attach here fresh OTL.txt log
[*] Be sure to disable your security programs
[*] Double click on the file to run it (Vista and Windows 7 users will have to confirm the UAC prompt)
[*] A small window should open on your desktop
[*] if an unknown bootcode is found you will have further options available to you, at this time press N then press Enter twice.
[*] If nothing unusual is found just press Enter
[*] A .txt file named MBRCheck_mm.dd.yy_hh.mm.ss should appear on your deskop. Please post the contents of that file.
Windows tried to update...so thats good...although the update failed...
[*] Make sure that all options are checked.
[*] Press “Scan”.
[] It will create a log (FSS.txt) in the same directory the tool is run.
[] Please attach FSS.txt log to your reply.
GOOD NEWS! after being pi**ed off about TDSSSkiller not working and the URL still coming up, I kept playing with it and the tdssfix…long story short, I got tdssskiller to work!! (I had renamed tdssfix and ran it, didnt see anything on screen, re-downloaded from your link and it worked!!! - Dont ask Dont tell…it just worked)
First run told me to reboot, needed deep scan or something so I did.
Came up with a malicious threat (Rootkit.Boot.SST.b in the physical HDD)
Then ran CURE and rebooted, then ran again…attached all the logs from this. WooHoo!
Sorry for delay in responding. I have been working…
[*]Re-run TDSSKiller.exe and click on Change parametres.
[*]Under Additional options check the boxes next to Verify Driver Digital Signature and Detect TDLFS file system, then click OK
[*]Click on Start Scan.
[*]If an infected file is detected, the default action will be Cure, click on Continue.
[*]If a suspicious file is detected, the default action will be Skip, click on Continue.
[*]It may ask you to reboot the computer to complete the process. Click on Reboot Now.
[*]Click the Report button and attach the contents of it into your next reply Note:It will also create a log in the [b]C:[/b] directory.
Delete current Combofix and download fresh one.
Re-run Combofix and attach here fresh Combofix.txt log.
Re-run MBRCheck and attach here fresh MBRCheck.txt log if an unknown bootcode is found you will have further options available to you, at this time press N then press Enter twice.