URL:Mal Explorer.exe pop-up - please, help!

Viruses and worms
1

Hello,

For about two days, there has been this annoying Avast pop-up nearly each time I open my iexplore window. I’ve tried various anti-malware programs/registry cleaners and no sufficient results at all!

Object: 173.45.84.10/
Infection: URL:Mal
Action: Blocked
Process: C:\Windows\Explorer.exe

I am unable to use my system restore tool. No infections found via Malwarebytes. Rogue Killer always indicates explorer.exe - wsse.dll problem, but my PC stops working after fixing it.

Can you help me, please?

Thank you in advance.

2

follow the guide here and attach the logs…not copy and paste
http://forum.avast.com/index.php?topic=53253.0

AdwCleaner
Malwarebytes
OTL
aswMBR

when done the removal specialists will be notified and analyze your logs…
it may take hours before one arrive so be patient

3

Adw, MalwareB, AswMBR

4

OTL

5

Explorer is legitimate. So lets see if it is this that is suborning it

Warning This fix is only relevant for this system and no other, using on another computer may cause problems

Be advised that when the fix commences it will shut down all running processes and you may lose the desktop and icons, they will return on reboot

Run OTL

[*]Under the Custom Scans/Fixes box at the bottom, paste in the following

https://dl.dropbox.com/u/73555776/OTL_Fix.GIF


:OTL
O3 - HKU\S-1-5-21-3570976171-4287537466-1967854549-1001\..\Toolbar\WebBrowser: (no name) - {88C7F2AA-F93F-432C-8F0E-B7D85967A527} - No CLSID value found.
O7 - HKU\S-1-5-19\Software\Policies\Microsoft\Internet Explorer\Infodelivery present
O7 - HKU\S-1-5-20\Software\Policies\Microsoft\Internet Explorer\Infodelivery present
O7 - HKU\.DEFAULT\Software\Policies\Microsoft\Internet Explorer\Infodelivery present

:Files
C:\ProgramData\Windows\wsse.dll

:Commands
[resethosts]
[emptytemp]
[CREATERESTOREPOINT]
[Reboot]

[*]Then click the Run Fix button at the top
[*]Let the program run unhindered, reboot the PC when it is done
[*]Open OTL again and click the Quick Scan button. Post the log it produces in your next reply.

6

Thanks! No annoying pop-ups (for now). However, there is the log file in the attachments.

7

OK having confirmed the miscreant I will now remove the associated folder

Warning This fix is only relevant for this system and no other, using on another computer may cause problems

Be advised that when the fix commences it will shut down all running processes and you may lose the desktop and icons, they will return on reboot

Run OTL

[*]Under the Custom Scans/Fixes box at the bottom, paste in the following

https://dl.dropbox.com/u/73555776/OTL_Fix.GIF


:OTL
O7 - HKCU\Software\Policies\Microsoft\Internet Explorer\Infodelivery present
[2012.12.15 11:38:22 | 000,000,000 | ---D | C] -- C:\ProgramData\Windows

:Commands
[resethosts]
[emptytemp]
[CREATERESTOREPOINT]
[Reboot]

[*]Then click the Run Fix button at the top
[*]Let the program run unhindered, reboot the PC when it is done
[*]Open OTL again and click the Quick Scan button. Post the log it produces in your next reply.

8

Everything seems to be fine, so I hope it won’t exacerbate again.

9

If all is well tomorrow let me know and I will remove my tools

10

Hello,

everything seems to be fine so far, so I suppose the problem has been solved. Many thanks!!!

11

Subject to no further problems :slight_smile:

I will remove my tools now and give some recommendations, but, I would like you to run for 24 hours or so and come back if you have any problems

Now the best part of the day ----- Your log now appears clean :thumbsup:

A good workman always cleans up after himself so…The following will implement some cleanup procedures as well as reset System Restore points:

Delete aswMBR from the desktop

Run AdwCleaner and select uninstall

Run OTL and hit the cleanup button. It will remove all the programmes we have used plus itself.

We will now confirm that your hidden files are set to that, as some of the tools I use will change that
[*]Click Start.
[*]Open My Computer.
[*]Select the Tools menu and click Folder Options.
[*]Select the View Tab.
[*]Under the Hidden files and folders heading select Do not show hidden files and folders.
[]Click Yes to confirm.
[]Click OK.

http://users.telenet.be/bluepatchy/miekiemoes/images/javaicon.gif
Your Java is out of date.
Older versions have vulnerabilities that malware can use to infect your system.
Please follow these steps to remove older version of Java components and upgrade the application.

Upgrading Java:
[] Go to this site and click Do I have Java
[] It will check your current version and then offer to update to the latest version

Now that you are clean, to help protect your computer in the future I recommend that you get the following free programmes:

http://img233.imageshack.us/img233/7729/mbamicontw5.gif
Malwarebytes.

Update and run weekly to keep your system clean

Download and install FileHippo update checker and run it monthly it will show you which programmes on your system need updating and give a download link

If you use on-line banking then as an added layer of protection install Trusteer Rapport

It is critical to have both a firewall and anti virus to protect your system and to keep them updated. To keep your operating system up to date visit
[*]Microsoft Windows Update

To learn more about how to protect yourself while on the internet read our little guide How did I get infected in the first place ?Keep safe :wave:

12

Done, thank you.

However, my “hidden files and folders” are still visible, even whene they should have not been (appdata, various system files etc.). Selecting “Do not show hidden files and folders” in my control panels in Win7 doesn’t seen to help, any advices, please?

Anyway, many thanks for your “cleanup” protocol! :slight_smile:

13

Silly question did you press apply ?

14

Sure, I’ve even tried reset do defaults, a few restarts and still nothing. :confused:

These ntuser.dat files and appdata should definitely be hidden. :confused:

15

Could you download and run the following two batch files from this page http://www.sevenforums.com/tutorials/394-hidden-files-folders-show-hide.html

[b]Don’t_show_hidden_files_folders_and_drives.bat

Hide_protected_operating_system_files.bat[/b]

Run both batch files and let me know if it works

16

Unfortunately, no, it doesn’t work. But it is OK, I don’t mind visible folders/files intended to be hidden, the key problem with annoying pop-up has been solved and that’s what counts!

Once again many thanks!

17

I will see if I can find a resolution for this ;D