Uninstall Chrome
Unless you did this yourself, malware has changed your Chrome version into the Development Build. Among other things this allows malware to install any extension it wants. We need to resolve this.
- If you have bookmarks, let’s save them by exporting them - Export Bookmarks
- Then I need you to go Google Sync and sign into your account
- Scroll down until you see the “Stop and Clear” button and click on the button. At the prompt click on “Ok”
- Now we need to uninstall chrome from control panel .
Note: When asked about user data or settings you must remove this also so please check the box.
5.Chrome can be re-installed once we have finished
CAUTION : This fix is only valid for this specific machine, using it on another may break your computer
Open notepad and copy/paste the text in the quotebox below into it:
CreateRestorePoint:
CHR HKLM\SOFTWARE\Policies\Google: Policy restriction <======= ATTENTION
CHR HKU\S-1-5-21-1031319857-2684405385-2375451474-1001\SOFTWARE\Policies\Google: Policy restriction <======= ATTENTION
ProxyEnable: [S-1-5-21-1031319857-2684405385-2375451474-1001] => Internet Explorer proxy is enabled.
2015-04-13 11:09 - 2015-04-13 11:09 - 00000000 ____D () C:\Program Files (x86)\DriverRestore
2015-04-13 11:04 - 2015-04-13 15:17 - 00000000 ____D () C:\Program Files (x86)\QUicksuhop
2015-04-13 11:04 - 2015-04-13 15:17 - 00000000 ____D () C:\Program Files (x86)\Oafferaapp
2015-04-13 11:04 - 2015-04-13 13:06 - 00000000 ____D () C:\Program Files (x86)\TubeStop
2015-04-13 11:04 - 2015-04-13 13:06 - 00000000 ____D () C:\Program Files (x86)\oaffERddEEAl
2015-03-18 18:31 - 2015-03-18 18:31 - 00003162 _____ () C:\Windows\System32\Tasks\UNELEVATE_10235
2015-04-13 15:17 - 2015-03-10 16:36 - 00000000 ____D () C:\Program Files (x86)\niceanfree
2015-04-13 15:17 - 2015-03-10 16:17 - 00000000 ____D () C:\Program Files (x86)\quickshOp
2015-04-13 13:08 - 2015-01-21 20:09 - 00000000 ____D () C:\Program Files (x86)\globalUpdate
2015-04-13 13:06 - 2015-03-10 16:36 - 00000000 ____D () C:\Program Files (x86)\rOccketssaole
2015-04-13 13:06 - 2015-03-10 16:17 - 00000000 ____D () C:\Program Files (x86)\ROcaketdeal
2015-04-13 11:06 - 2015-01-19 21:08 - 00000000 ____D () C:\Users\rebecca\Documents\ProPCCleaner
2015-04-13 11:04 - 2015-02-07 22:47 - 00000000 ____D () C:\ProgramData\10282617429489922951
Task: {1AF6E101-7259-4D53-B61A-A22EE8D17F87} - System32\Tasks\SMWUpd => C:\Program Files\Common Files\Goobzo\GBUpdate\updater.exe <==== ATTENTION
Task: {58B89D85-671A-4EC2-91B8-7F763D026DF0} - \BackgroundContainer Startup Task No Task File <==== ATTENTION
Task: {635FB44A-517C-47FD-85F2-C270BA9ACB8B} - \SPBIW_UpdateTask_Time_333330333538363537312d2a55456c2d5a34575b413234 No Task File <==== ATTENTION
Task: {907650F3-714A-4C0A-B6A2-CCC99D244B06} - System32\Tasks\UNELEVATE_10235 => C:\Program Files (x86)\ShopperPro\JSDriver\1476.0.0.0\jsdrv.exe <==== ATTENTION
Task: {9339FDA3-6932-4677-BB42-D2B5AC829941} - \ShopperPro No Task File <==== ATTENTION
Task: {DE1E3D14-3656-41F4-9DC3-9761CE6F73E0} - \ShopperProJSUpd No Task File <==== ATTENTION
Task: {A20AEE39-3B83-46BF-886E-16E9F54B0ADB} - System32\Tasks\GoogleUpdateTaskMachineUA => C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2013-11-19] (Google Inc.)
C:\Users\rebecca\AppData\Local\Google\Chrome
C:\Program Files\Common Files\Goobzo
C:\Program Files (x86)\ShopperPro
Reg: reg delete HKLM\SOFTWARE\Policies\Microsoft\Windows\IPSec\Policy\Local /f
Reg: reg add HKLM\SOFTWARE\Policies\Microsoft\Windows\IPSec\Policy\Local /f
RemoveProxy:
EmptyTemp:
CMD: bitsadmin /reset /allusers
Save this as fixlist.txt, in the same location as FRST.exe
https://dl.dropboxusercontent.com/u/73555776/FRSTfix.JPG
Run FRST and press Fix
On completion a log will be generated please post that
THEN
Please download AdwCleaner by Xplode onto your desktop.
[*]Close all open programs and internet browsers.
[*]Double click on AdwCleaner.exe to run the tool.
[*]Click on Scan.
[*]After the scan is complete click on “Clean”
[*]Confirm each time with Ok.
[*]Your computer will be rebooted automatically. A text file will open after the restart.
[*]Please post the content of that logfile with your next answer.
[*]You can find the logfile at C:\AdwCleaner[S0].txt as well.