Hello,
My brother’s pc have a worm but i can’t deleted this virus.
What should i do?
Thankyou very much.
regards
AlexandreXTArXB
Hello,
My brother’s pc have a worm but i can’t deleted this virus.
What should i do?
Thankyou very much.
regards
AlexandreXTArXB
Attach your basic diagnostic logs. (MBAM, FRST and aswMBR)
Instructions: https://forum.avast.com/index.php?topic=53253.0
thank you.
files attached.
OK, now you’ve to wait a bit…
Could you let me know of any problems after this
CAUTION : This fix is only valid for this specific machine, using it on another may break your computer
Open notepad and copy/paste the text in the quotebox below into it:
CreateRestorePoint: CHR HKLM\SOFTWARE\Policies\Google: Policy restriction <======= ATTENTION 2015-04-14 17:22 - 2015-04-14 18:42 - 00000000 ____D () C:\ProgramData\T122078ED 2015-04-13 10:16 - 2015-04-28 13:08 - 00000000 ____D () C:\ProgramData\{dc69d0e8-aeeb-6032-dc69-9d0e8aee43a2} 2015-04-11 15:56 - 2015-04-11 15:56 - 00000000 _____ () C:\Users\max\AppData\Local\.a852.db 2015-04-10 11:44 - 2015-04-10 11:44 - 00745984 _____ () C:\WINDOWS\cdq.dat 2015-04-19 16:20 - 2015-04-05 14:45 - 00000000 ____D () C:\Users\max\AppData\Roaming\sn0KzHI 2015-04-19 16:20 - 2015-04-05 14:45 - 00000000 ____D () C:\Users\max\AppData\Roaming\L5mHjd3 2015-04-19 16:20 - 2015-04-05 14:45 - 00000000 ____D () C:\Users\max\AppData\Roaming\gXtSzET 2015-04-19 12:54 - 2015-04-05 14:50 - 00000000 ____D () C:\ProgramData\{2b910381-ba94-f3e8-2b91-10381ba90e06} 2015-04-19 12:54 - 2015-03-30 14:15 - 00000000 ____D () C:\ProgramData\Systweak 2015-04-13 18:54 - 2015-04-06 14:58 - 00000000 ___HD () C:\ProgramData\cdq 2015-04-11 15:56 - 2015-04-11 15:56 - 0000000 _____ () C:\Users\max\AppData\Local\.a852.db 2015-04-05 14:40 - 2015-04-05 14:40 - 0000000 _____ () C:\Users\max\AppData\Local\.w852.db Task: {0F5B5916-EC56-4C2B-99D6-A735C1121AD2} - System32\Tasks\ReimageUpdater => C:\Program Files\Reimage\Reimage Protector\ReiGuard.exe <==== ATTENTION Task: {30AD5B21-58DF-4DF2-AFBA-09E842BCBB0A} - System32\Tasks\LaunchSignup => C:\Program Files (x86)\MyPC Backup\Signup Wizard.exe <==== ATTENTION Task: {4148BB75-B248-446B-872A-9C609F446D0F} - System32\Tasks\Reimage Reminder => C:\Program Files\Reimage\Reimage Repair\ReimageReminder.exe <==== ATTENTION Task: {AFB86C6B-E68F-4C50-A060-AB0E247B47CE} - System32\Tasks\WIN-statsAdmin => C:\Users\max\AppData\Local\Microsoft\WinU\~vnwzybf.exe [2014-08-06] () <==== ATTENTION Task: {E0FBF398-D2BC-4706-B066-68E20F706B1A} - \WindApp Update No Task File <==== ATTENTION C:\Program Files\Reimage C:\Program Files (x86)\MyPC Backup C:\Users\max\AppData\Local\Microsoft\WinU C:\ProgramData\cdq Reg: reg delete HKLM\SOFTWARE\Policies\Microsoft\Windows\IPSec\Policy\Local /f Reg: reg add HKLM\SOFTWARE\Policies\Microsoft\Windows\IPSec\Policy\Local /f RemoveProxy: EmptyTemp: CMD: bitsadmin /reset /allusers
Save this as fixlist.txt, in the same location as FRST.exe
https://dl.dropboxusercontent.com/u/73555776/FRSTfix.JPG
Run FRST and press Fix
On completion a log will be generated please post that
THEN
Please download AdwCleaner by Xplode onto your desktop.
[*]Close all open programs and internet browsers.
[*]Double click on AdwCleaner.exe to run the tool.
[*]Click on Scan.
[*]After the scan is complete click on “Clean”
[*]Confirm each time with Ok.
[*]Your computer will be rebooted automatically. A text file will open after the restart.
[*]Please post the content of that logfile with your next answer.
[*]You can find the logfile at C:\AdwCleaner[S0].txt as well.
Thank you.
Here’s logs on attachment.
Any further problems
thank you very much dude
Subject to no further problems
I will remove my tools now and give some recommendations, but, I would like you to run for 24 hours or so and come back if you have any problems
Now the best part of the day ----- Your log now appears clean
A good workman always cleans up after himself so…The following will implement some cleanup procedures as well as reset System Restore points:
Remove tools
Download and run Delfix
Select the options as shown
https://dl.dropboxusercontent.com/u/73555776/delfix.JPG
Now that you are clean, to help protect your computer in the future I recommend that you get the following free programmes:
Update and run weekly to keep your system clean
Click on the link above to be taken to Unchecky.com
click the very large Download button.
click Save
Click Open folder
Right click on the Unchecky_setup and choose to Run as Administrator
Once open click the Install button.
Then click on Finish
Unchecky is now installed and will help you keep unwanted check boxes unchecked, this is a fire and forget programme
It is critical to have both a firewall and anti virus to protect your system and to keep them updated.
To learn more about how to protect yourself while on the internet read this little guide Best security practices Keep safe