Hi all, I keep getting BLOCKED MALWARE VIRUS alerts about a URL:Mal2 virus? Sadly though I think i may already be infected as about every 3rd or 4th time i enter a url i get adware pop up of varying types… very annoying. Any help much appreciated
Picture has a red square around the Browse button. Click that and a new window will open. You’ll have to navigate to where your file is and select that file by highlighting it with your mouse and then click “Open”.
If you need to attach more pics logs, select “more attachments” and repeat the process over again.
I had not a clue about this? :s The offending programs have now been uninstalled… These were installed by a guy who recently worked on my laptop so is this suffice? or is there something else i need to do now?
So are you saying that because i had a certain anti malware programme installed on my system , which i had no idea was in anyway an issue to anybody and has now been uninstalled from my system as soon as it has become apparent that it was an issue, nobody will now help me? I would appreciate it if you could let me know either way?
So are you saying that because i had a certain anti malware programme installed on my system , which i had no idea was in anyway an issue to anybody and has now been uninstalled from my system as soon as it has become apparent that it was an issue, [b]nobody will now help me?[/b] I would appreciate it if you could let me know either way?
no i did not say that...
i gave you the info about IObit and what you want to do with it is up to you (you did what evryone have done after reading this)
IObit has probably nothing to do with your issue… and help will arrive when the removal guys are home from work
they dont work for avast, they are volunteers and use there free time here helping, so they are not in the forum 24/7
so be patient…help will arrive
[*]Then click the Run Fix button at the top
[*]Let the program run unhindered, reboot the PC when it is done
[*]Open OTL again and click the Quick Scan button. Post the log it produces in your next reply.
Hi, Many thanks for this
Here is the (Attached) OTL report after doing everything you suggested above.
As for taking a screen shot of the alert message this is difficult as it only pops up on the odd occasion like about once every few days. But i will try to grab it next time… What happens mainly is when i try to open a page or enter a url i just occasionally get a random page of malware appear… the only pattern with this is that it happens several times a day.