ok, it says there’s a newer version of combofix available, and would I like to update?
Yes…
I think I need a hug
I can’t get combofix to get past the blue screen where it says it might take double the time to run , etc. I only let it sit there for about 30 minutes this last time because I am simply getting impatient at this point, and do not want to have to wait through another multiple-hour-non-scan only to have to force a reboot…
Before I blow a fuse…ahem… is there any other way we can try Combofix? Maybe in Safe mode? Or is there another tool in your belt we can try?
Elizabeth
Hi,
Yes…please try to run ComboFix in Safe Mode and post the log if there is one completed.
If not…please run a new scan with OTL and post that new log.
Combofix hung in Safe Mode, too
Here’s the OTL scan
Thanks,
Elizabeth
Malwarebytes
I see that you have Malwarebytes already on your computer. Please open Malwarebytes, update it and then run a Quick Scan. Save the log that is created for your next reply.
Please run a free online scan with the ESET Online Scanner
[i]Note: You will need to use Internet Explorer for this scan[/i]
[*]Tick the box next to YES, I accept the Terms of Use
[*]Click Start
[*]When asked, allow the ActiveX control to install
[*]Click Start
[*]Make sure that the options Remove found threats is NOT selected and the option Scan unwanted applications is selected.
[*]Click Scan (This scan can take several hours, so please be patient)
[*]If there are threats that are found, please press List of found threats and then in the next window that opens press Export to text file…
[*]Copy and paste/or attach that log as a reply to this topic
Note If not threats are found there will not be a log created.
Lol, hey, I have two boys, a husband, a farm, and a computer I haven’t taken the sledgehammer to…yet…so "p a t i e n c e " could be my middle name…
I’m on it, and I’ll get those reports to you a s a p.
Elizabeth
Ok, so maybe my patience is wearing a bit thin…scan was still running last night, so i let it… But it rebooted for some reason, and went straight to to the Mac O S, so any logs that could have been created, w e r e not.
I’ll run it again today, and try to keep an eye on it. I may completely exclude the Mac O S h a r d drive from the scan, because i did leave that checked when setting up ESET.
So, just an update letting you know I’ve got to start over again…
Elizabeth
here you go…
Hi,
Run OTL.exe
[*]Copy/paste the following text written inside of the quote box into the Custom Scans/Fixes box located at the bottom of OTL
:Services:Files
C:\Program Files\Windows Live\Messenger\msimg32.dll
C:\Program Files\Windows Live\Messenger\riched20.dll
C:\Windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\J07MTH80\updater-startnow-2.1-2.4-fixed[3].exe
ipconfig /flushdns /c:Commands
[emptytemp]
[resethosts]
[start explorer]
[Reboot]
[*]Then click the Run Fix button at the top
[*]Let the program run unhindered, reboot when it is done
[*]Then run a new scan and post a new OTL log ( don’t check the boxes beside LOP Check or Purity this time )
In your next reply please post the log made by OTL and let me know how your system is running?
Here is the file.
I tried a few links from within emails that normally have sent me to the dreaded urlseek links, and instead they actually went to the websites intended. (yay!) I hoipe this means it is GONE…
Anything else you’d like for me to check?
Elizabeth
Hi,
Providing there are no other malware related problems…
IT APPEARS THAT YOUR LOGS ARE NOW CLEAN SO LETS DO A COUPLE OF THINGS TO WRAP THIS UP!!
This infection appears to have been cleaned, but I can not give you any absolute guarantees. As a precaution, I would go ahead and change all of your passwords as this is especially important after an infection.
The following will implement some cleanup procedures as well as reset System Restore points:
Click Start > Run and copy/paste the following text into the Run box as shown and click OK.
Combofix /Uninstall
(Note: There is a space between the …X and the /U that needs to be there.)
http://i1224.photobucket.com/albums/ee380/jeffce74/CF.jpg
Clean up with OTL:
[*]Right-click and Run as Administrator OTL.exe to start the program.
[*]Close all other programs apart from OTL as this step will require a reboot
[*]On the OTL main screen, press the CLEANUP button
[*]Say Yes to the prompt and then allow the program to reboot your computer.
Any of the logs that you created for use in the forums or remaining tools that have not yet been removed can be deleted so they aren’t cluttering up your desktop.
If you didn’t already have it I would keep Malwarebytes AntiMalware though.
Here are some tips to reduce the potential for spyware infection in the future:
1. Internet Explorer. Even if you don’t use it as your main browser it should be kept up-to-date because that is the browser Windows uses for updates.
Make your Internet Explorer more secure - This can be done by following these simple instructions:
[*]From within Internet Explorer click on the Tools menu and then click on Options.
[*]Click once on the Security tab
[*]Click once on the Internet icon so it becomes highlighted.
[*]Click once on the Custom Level button.
[*]Change the Download signed ActiveX controls to Prompt
[*]Change the Download unsigned ActiveX controls to Disable
[*]Change the Initialize and script ActiveX controls not marked as safe to Disable
[*]Change the Installation of desktop items to Prompt
[*]Change the Launching programs and files in an IFRAME to Prompt
[*]Change the Navigate sub-frames across different domains to Prompt
[*]When all these settings have been made, click on the OK button.
[*]If it prompts you as to whether or not you want to save the settings, press the Yes button.
[*]Next press the Apply button and then the OK to exit the Internet Properties page.
2. Enable Protected Mode in Internet Explorer. This helps Windows Vista users stay more protected from attack by running Internet Explorer with restricted privileges as well as reducing the ability to write, alter or destroy data on your system or install malicious code. To make sure this is running follow these steps:
[*]Open Internet Explorer
[*]Click on Tools > Internet Options
[*]Press Security tab
[*]Select Internet zone then place check next to Enable Protected Mode if not already done
[*]Do the same for Local Intranet, Trusted Sites and Restricted Sites and then press Apply
[*]Restart Internet Explorer and in the bottom right corner of your screen you will see Protected Mode: On showing you it is enabled.
3. Use and update an anti-virus software - I can not overemphasize the need for you to use and update your anti-virus application on a regular basis. With the ever increasing number of new variants of malware arriving on the scene daily, you become very susceptible to an attack without updated protection.
4. Firewall
Using a third-party firewall will allow you to give/deny access for applications that want to go online. Without a firewall your computer is susceptible to being hacked and taken over. Simply using a firewall in its default configuration can lower your risk greatly. I would personally only recommend using one of the following two below:
Online Armor Free
Agnitum Outpost Firewall Free
5. Make sure you keep your Windows OS current. Windows XP users can visit Windows update regularly to download and install any critical updates and service packs. Windows Vista/7 users can open the Start menu > All Programs > Windows Update > Check for Updates (in left hand task pane) to update these systems. Without these you are leaving the back door open.
6. WOT (Web of Trust) As “Googling” is such an integral part of internet life, this free browser add on warns you about risky websites that try to scam visitors, deliver malware or send spam. It is especially helpful when browsing or searching in unfamiliar territory. WOT’s color-coded icons show you ratings for 21 million websites, helping you avoid the dangerous sites. WOT has an add-on available for Firefox, Internet Explorer as well as Google Chrome.
7.Finally, I strongly recommend that you read TonyKlein’s good advice So how did I get infected in the first place?
Please reply to this thread once more if you are satisfied so that we can mark the problem as resolved.
hey i would also recommend you remove any program you use from the company iobit because those people can’t be trusted any more. they have been steeling information from malwarebyte antimalware.
read this:
OK. We’ll have to keep this open, unfortunately.
After I uninstalled Combofix and OTL, and rebooted, I clicked on Firefox to visit the forum to tell you “Thank You”, and guess where I ended up instead of my homepage? Yep, some urlseek.vmn.net-crap-of-a-website… Grrr…
So, what’s next, my dear?
Elizabeth
Wanted to make sure you are aware that my problem is not resolved…
Which scans should I try running? I had already uninstalled OTL, and Combofix… was not able to uninstall the renamed ComboFix ( Vageta.com if you recall). I’ve run both another MBAM and Avast full system scan and nothing came up… I’m re-installing OTL, and will attach that text along with the MBAM log in my next reply.
I am correct that urlseek and nginx are MALWARE, right? These aren’t just random errors/misdirects are they? I’m not wasting anyone’s time trying to get rid of these, am I? They seem to be very difficult to completely remove…
Elizabeth
I am correct that urlseek and nginx are MALWARE, right?Yes they are malware...and quite frustrating ones as well. You said that you had downloaded OTL again?? Please run a Quick Scan with that and attach the new file.
I ran a scan…
Here’s the Extras.txt
Run OTL.exe
[*]Copy/paste the following text written inside of the quote box into the Custom Scans/Fixes box located at the bottom of OTL
:Services:OTL
PRC - [2012/07/27 19:57:30 | 004,837,248 | ---- | M] (IObit) – C:\Program Files\IObit\Advanced SystemCare 5\ASC.exe
PRC - [2012/05/28 15:56:36 | 000,288,128 | ---- | M] (IObit) – C:\Program Files\IObit\Advanced SystemCare 5\ASCTray.exe
PRC - [2012/05/26 12:04:52 | 000,913,792 | ---- | M] (IObit) – C:\Program Files\IObit\Advanced SystemCare 5\ASCService.exe
MOD - [2012/05/24 10:46:52 | 000,599,936 | ---- | M] () – C:\Program Files\IObit\Advanced SystemCare 5\DiskMap.dll
MOD - [2012/05/24 10:46:44 | 008,902,016 | ---- | M] () – C:\Program Files\IObit\Advanced SystemCare 5\WebUI.dll
MOD - [2012/05/24 10:46:34 | 000,564,752 | ---- | M] () – C:\Program Files\IObit\Advanced SystemCare 5\sqlite3.dll
MOD - [2012/05/24 10:46:12 | 000,058,752 | ---- | M] () – C:\Program Files\IObit\Advanced SystemCare 5\NtfsData.dll
MOD - [2012/05/24 10:45:42 | 000,138,112 | ---- | M] () – C:\Program Files\IObit\Advanced SystemCare 5\ASCv5ExtMenu.dll
MOD - [2011/04/21 16:54:40 | 000,347,024 | ---- | M] () – C:\Program Files\IObit\Advanced SystemCare 5\madexcept_.bpl
MOD - [2011/04/21 16:54:40 | 000,179,088 | ---- | M] () – C:\Program Files\IObit\Advanced SystemCare 5\madbasic_.bpl
MOD - [2011/04/21 16:54:40 | 000,046,480 | ---- | M] () – C:\Program Files\IObit\Advanced SystemCare 5\maddisAsm_.bpl
SRV - [2012/05/26 12:04:52 | 000,913,792 | ---- | M] (IObit) [Auto | Running] – C:\Program Files\IObit\Advanced SystemCare 5\ASCService.exe – (AdvancedSystemCareService5)
IE - HKLM..\SearchScopes{9bd172ba-3f40-4303-bca1-0484b5ba2a7b}: “URL” = http://s.mysearch.com/search/GGmain.jhtml?id=YJxdm0286Dus&ptb=9DA915E2-D8BE-46A7-B6B6-C9EF92C6DD4C&psa=&ind=2011011415&ptnrS=YJxdm0286Dus&si=97460&st=sb&n=77dd9957&searchfor={searchTerms}
IE - HKU\S-1-5-21-3045708588-2119644354-3407544181-1001..\URLSearchHook: {c3d3840c-12ea-4461-a61d-190555fecc82} - No CLSID value found
IE - HKU\S-1-5-21-3045708588-2119644354-3407544181-1001..\SearchScopes{3BD44F0E-0596-4008-AEE0-45D47E3A8F0E}: “URL” = http://www.mystart.com/search_w.php?type=wbbtool1_0msch&fr=chr-vmn&q={searchTerms}&ei=UTF-8
IE - HKU\S-1-5-21-3045708588-2119644354-3407544181-1001..\SearchScopes{9bd172ba-3f40-4303-bca1-0484b5ba2a7b}: “URL” = http://s.mysearch.com/search/GGmain.jhtml?id=YJxdm0286Dus&ptb=9DA915E2-D8BE-46A7-B6B6-C9EF92C6DD4C&psa=&ind=2011011317&ptnrS=YJxdm0286Dus&si=97460&st=sb&n=77dd98f5&searchfor={searchTerms}
IE - HKU\S-1-5-21-3045708588-2119644354-3407544181-1001..\SearchScopes{CFF4DB9B-135F-47c0-9269-B4C6572FD61A}: “URL” = http://mystart.incredimail.com/mb59/?search={searchTerms}&loc=search_box&u=92823040110056790
[2012/03/29 11:52:52 | 000,001,673 | ---- | M] () – C:\Users\ehargett\AppData\Roaming\Mozilla\Firefox\Profiles\j2rcgoi7.default\searchplugins\web-search.xml
O4 - HKU\S-1-5-21-3045708588-2119644354-3407544181-1001…\Run: [Advanced SystemCare 5] C:\Program Files\IObit\Advanced SystemCare 5\ASCTray.exe (IObit)
[2012/08/14 10:07:51 | 000,001,191 | ---- | M] () – C:\Users\Public\Desktop\Advanced SystemCare 5.lnk
@Alternate Data Stream - 98 bytes → C:\ProgramData\TEMP:D24FEF9D
@Alternate Data Stream - 245 bytes → C:\ProgramData\TEMP:C8AD98B9
@Alternate Data Stream - 243 bytes → C:\ProgramData\TEMP:6B940F20
@Alternate Data Stream - 242 bytes → C:\ProgramData\TEMP:2E224648
@Alternate Data Stream - 238 bytes → C:\ProgramData\TEMP:75B7DDDF
@Alternate Data Stream - 122 bytes → C:\ProgramData\TEMP:FC32D4A3
@Alternate Data Stream - 113 bytes → C:\ProgramData\TEMP:530B6B9E
@Alternate Data Stream - 107 bytes → C:\ProgramData\TEMP:BFAE3D83
@Alternate Data Stream - 101 bytes → C:\ProgramData\TEMP:9E395C78:Files
ipconfig /flushdns /c:Commands
[emptytemp]
[resethosts]
[start explorer]
[Reboot]
[*]Then click the Run Fix button at the top
[*]Let the program run unhindered, reboot when it is done
[*]Then run a new scan and post a new OTL log ( don’t check the boxes beside LOP Check or Purity this time )
And here’s the new scan results…