I run Win XP Sp3 on a Compal FL90 laptop. The problems started when my Avast flagged us30kbd2k.sys as a Trojan and placed the driver in quarantaine. At this point, the keyboard and touchpad stopped working. I restored us30kbd2k.sys, and the us30 service seems to be working again correctly. But, nor keyboard, not touchpad respond under Windows. The fact that the keyboard works fine under MS DOS tells me that it is a Windows issue. Going to the device manager, I noticed that the MS keyboard driver, Standard 101/102 key, was flagged (FL90 has 101 key emulator), with the properties giving me a code 19 (hardware device can not be started
because … registry information incomplete or damaged). I uninstalled the driver and automatically, Win puts the Logitech PS/2 driver, telling me that this is the best match. Unable to find the original driver (nor web, nor installation CD), I extracted the driver from another Win XP system, and reinstalled it. The code 19 however remains.
As the keyboard is linked to the BIOS, I updated the BIOS to the last
version (v1.19). No result.
I ran Easy Registry, Advanced System Optimizer, TuneUp Untilities 2008. No
result.
A possible cause for a code 19 is when 2 services are defined for one driver. Question is however how to find these 2 services. Was the flagged us30kbd2k.sys maybe indeed a Trojan, did the original us30kbd2k.sys get renamed but is still active? I did rescan C: with both Avast and the online ESET NOD32 scanner, and no infection is found.
An extreme solution would be to do a clean Win XP install, but, I would like to keep this option as last solution, and rather get to the source of the problem (Would take me weeks to get the laptop reconfigured).
I would appreciate very much if someone could give me some advice on how to solve my problem or I would like to get some feedback from other people having had a similar issue. Google by the way gave me a few more cases where Avast flagged us30kbd2k.sys as a Trojan.
Which message do you receive when you restore the file (right clicking it into Chest)?
Overinstallation can solve the problem and you won’t lose your programs, settings, data, files, etc.
Just choose ‘Repair’ installation of Windows and install ‘over’ the old installation.
No message at all at restoring.
A repair install might indeed be a solution. I already plugged in the Win XP Pro CD once, and the only thing which I was offered in the menu was the Install. Is the repair an option when going into the first install?
An issue might be that I have the SP2 CD and recently did the update to SP3. Will the installer be able to figure this out?
I’ve overinstalled XP yesterday. But I could boot/login and started the installation inside Windows. Install XP then receive an option to ‘Automatic (update)’ option and not a ‘clean’ installation.
Thanks for the info. Will give it a try. Have been reading about the repair install, and is not very clear what the exact procedure is. MS says to un-install IE7 first because otherwise IE will not function anymore after the repair. Also find that I should slipstream SP3 onto the installation CD, in order to avoid SP2/SP3 issues.
Will write an update when done.
