I did an avast thorough scan and at 60% it found a virus called VBS:Agent-CM [Trj] and the location of it is c:\Syestem Volume Infomation|_restore{16616A24-C51D-4A24-85A
each time i try to move it to the chest or delete it, it doesnt work. by the way I have windows xp not vista. Please help me get reid of it!
Why doesn’t it work, what errors are displayed ?
Suspect file to large or insufficient space, etc.
If it is size related you can increase the file size limitation in the avast Program Settings (right click the avast ‘a’ icon), Chest, maximum file size to send, etc.
If you have XP, vista or Win2k (all 32bit), you could enable a boot time scan. Right click the avast icon, select Start avast! Antivirus, a memory scan will take place followed by the opening of the Simple User Interface, Menu, ‘Schedule boot-time scan…’ Or see http://www.digitalred.com/avast-boot-time.php. Don’t opt for deletion (you have no options left), always send to the chest and investigate.
Look in the C:\Program Files\Alwil Software\Avast4\DATA\report\aswBoot.txt file, check this file using notepad and copy and past the info on the detection.