Hello: I am new to here and this software which I find amazing. On a recent visit to a web site up came the warning that a virus was on my system.
I had put it in the chest for further remedies.
The file that was removed was Local Settings\Temporary Internet files\content.IE5\2n6ngpuv8410
Description Malware [script]
Can somebody advise me if this an be cleaned and returned or should be deleted.
I am a novice in this field. I have XP Pro,IE 6 SP2.
Thanks
Only genuine files that were on your system and were infected by a virus can be repaired, e.g. the virus element of the newly infected file can be removed, restoring the file to its original state. Not all files are monitored/protected by the VRDB part of avast, usually system files, .exe, .dll, etc. are monitored/protected by VRDB.
In this case none of the above are applicable so the file can’t be repaired as the complete content would appear to be malicious. So deletion would be the option as it is in a temporary location, clear your Temporary Internet files.
However, for the most part so called viruses, trojans (adware/spyware/malware, etc.) can’t be repaired because the complete content of the file is malicious.
I’m surprised that the Web Shield didn’t detect this before it ended up in the browsers cache, is Web Shield enabled and running (Task Manager, ashWebSv.exe)?
Thanks for the fast reply DavidR. I do have the Web shield on and in the normal mode. Should I up it to high?Would this setting be annoying?
I clear my temps after a session with Window Washer for what its worth.
Will this file I delete leave a empty spot in the system?
Get back to me if you re-read this.
Thanks
No because it is a temporary file. I use webshield on high with no noticabke slow down
I’m not sure but I think there isn’t any difference in these levels for WebShield… Maybe I’m wrong…
I too don’t think there is any difference with the web shield sensitivity slider, it may just be that all providers have the same look and feel. However I thing the internal settings are what determine the files that are scanned, mine is set to ‘scan all files’ (which also scans firefoxes extensionless browser cache files).
Welcome to the forums, camman.
Like David, I have the Web Shield set to “scan all files” because I do not want anything entering my computer that is unsafe. Also, I have no exclusions listed. Everything gets scanned and there is no real slow down of my computer nor internet browsing. There has been a few times that Web Shield has stopped some virus from entering my computer … and so, the Chest stays empty.
If it was not clear from the above posts and that file is still in the Chest, you can delete it since it is only a temporary file.
It also helps to use a firewall that will stealth all the ports on your computer. I use Zone Alarm Free but there are also other good and free firewalls that will work.
Please come back often, learn more, and maybe help others.