hello, i am getting malicious url waring all the time. includeitinfo. i ran otl scan but cant post results because i cant see verification code on my computer. i am not the best with computers so any help would be appreciated thank you
Could you upload the log to Mediafire or any file sharing site and post the sharing link
What problems is Avast reporting ?
Can you attach the log ?
not sure how to do that. avast warning pops up threat has been detected. url includeit.info/include.js?id
Details on how to attach a log are here http://forum.avast.com/index.php?topic=53253.0
I know roughly what I will be looking for now
i cannot post from computer that has the problem because i cant see the verification code i am using my sons laptop
otl text
Ah I did not realise that … Are you using a USB to transfer data over ?
Warning This fix is only relevant for this system and no other, using on another computer may cause problems
Be advised that when the fix commences it will shut down all running processes and you may lose the desktop and icons, they will return on reboot
Run OTL
[*]Under the Custom Scans/Fixes box at the bottom, paste in the following
https://dl.dropbox.com/u/73555776/OTL_Fix.GIF
:OTL IE - HKCU\..\SearchScopes\{0ECDF796-C2DC-4d79-A620-CCE0C0A66CC9}: "URL" = http://search.babylon.com/?q={searchTerms}&AF=109929&babsrc=SP_ss&mntrId=24e66b2f0000000000008c89a52ebbc0 IE - HKCU\..\SearchScopes\{2728B153-3924-4EF6-A884-9704A0A9BE72}: "URL" = http://searchya.com/?chnl=ft-106&s=1&cr=1917157131&cd=2XzutAtN2Y1L1Qzuzz0Czzzy0AyDtB0E0B0B0CtDyCyC0BtB0FtN0D0TzutBtDtCtBtDtAtDtB&q={searchTerms} FF - prefs.js..extensions.enabledItems: {DAA8ACCD-785B-4068-A827-A0C47B843F40}:1.9.1 FF - prefs.js..network.proxy.http: "127.0.0.1" FF - prefs.js..network.proxy.http_port: 6522 FF - prefs.js..browser.startup.homepage: true//iBryte_browseforchangeuser_pref("browser.startup.homepage", "http://searchya.com/?chnl=ft-106&s=0&cr=1917157131&cd=2XzutAtN2Y1L1Qzuzz0Czzzy0AyDtB0E0B0B0CtDyCyC0BtB0FtN0D0TzutBtDtCtBtDtAtDtB"); FF - prefs.js..browser.search.selectedEngine: "SearchYa!" [2012/03/02 20:08:53 | 000,000,000 | ---D | M] (Complitly - Speed up your search with your personal search suggestions tool) -- C:\Documents and Settings\Nick\Application Data\Mozilla\Firefox\Profiles\f1zimax3.default\extensions\{33e0daa6-3af3-d8b5-6752-10e949c61516} [2012/03/02 19:53:59 | 000,000,000 | ---D | M] (Browse For Change) -- C:\Documents and Settings\Nick\Application Data\Mozilla\Firefox\Profiles\f1zimax3.default\extensions\browseforchange@browseforchange.com [2012/03/02 19:53:51 | 000,000,000 | ---D | M] (Babylon) -- C:\Documents and Settings\Nick\Application Data\Mozilla\Firefox\Profiles\f1zimax3.default\extensions\ffxtlbr@babylon.com [2012/03/02 23:49:53 | 000,000,000 | ---D | M] (searchya.com) -- C:\Documents and Settings\Nick\Application Data\Mozilla\Firefox\Profiles\f1zimax3.default\extensions\ffxtlbr@searchya.com [2010/10/16 17:41:58 | 000,000,000 | ---D | M] (No name found) -- C:\Documents and Settings\Nick\Application Data\Mozilla\Firefox\Profiles\f1zimax3.default\extensions\staged-xpis [2012/03/02 23:49:38 | 000,001,497 | -H-- | M] () -- C:\Documents and Settings\Nick\Application Data\Mozilla\Firefox\Profiles\f1zimax3.default\searchplugins\searchya.xml [2010/08/31 22:15:53 | 000,000,000 | ---D | M] (XULRunner) -- C:\DOCUMENTS AND SETTINGS\NICK\LOCAL SETTINGS\APPLICATION DATA\{DAA8ACCD-785B-4068-A827-A0C47B843F40} O2 - BHO: (Complitly) - {0FB6A909-6086-458F-BD92-1F8EE10042A0} - C:\Documents and Settings\Nick\Application Data\Complitly\Complitly.dll (SimplyGen) O2 - BHO: (Babylon toolbar helper) - {2EECD738-5844-4a99-B4B6-146BF802613B} - C:\Program Files\BabylonToolbar\BabylonToolbar\1.5.3.17\bh\BabylonToolbar.dll (Babylon BHO) O3 - HKLM\..\Toolbar: (no name) - {06C7AD57-B655-418D-9AB8-9526A6D2E052} - No CLSID value found. O3 - HKLM\..\Toolbar: (Babylon Toolbar) - {98889811-442D-49dd-99D7-DC866BE87DBC} - C:\Program Files\BabylonToolbar\BabylonToolbar\1.5.3.17\BabylonToolbarTlbr.dll (Babylon Ltd.):Files
ipconfig /flushdns /c
C:\Documents and Settings\Nick\Local Settings\Application Data\Google\Chrome\User Data\Default\Extensions\dlfienamagdnkekbbbocojppncdambda:Commands
[purity]
[resethosts]
[emptytemp]
[CREATERESTOREPOINT]
[Reboot]
[*]Then click the Run Fix button at the top
[*]Let the program run unhindered, reboot the PC when it is done
[*]Open OTL again and click the Quick Scan button. Post the log it produces in your next reply.
THEN
Download and Install Combofix
Download ComboFix from one of the following locations:
Link 1
Link 2
VERY IMPORTANT !!! Save ComboFix.exe to your Desktop
- IMPORTANT - Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. If you have difficulty properly disabling your protective programs, refer to this link here
[*]Double click on ComboFix.exe & follow the prompts.
[*]Accept the disclaimer and allow to update if it asks
http://img.photobucket.com/albums/v706/ried7/NSIS_disclaimer_ENG.png
http://img.photobucket.com/albums/v706/ried7/NSIS_extraction.png
[*]When finished, it shall produce a log for you.
[*]Please include the C:\ComboFix.txt in your next reply.
Notes:
- Do not mouse-click Combofix’s window while it is running. That may cause it to stall.
- Do not “re-run” Combofix. If you have a problem, reply back for further instructions.
- If after the reboot you get errors about programmes being marked for deletion then reboot, that will cure it.
Please make sure you include the combo fix log in your next reply as well as describe how your computer is running now
i reset ie and now can post from troubled computer. i ran otl fix but it doesn’t finish had to reset computer. bottom says killing processes do not interupt. about how long should it take?
Do you have MBAM pro on your system ?
If so stop it from starting with windows, reboot and then run the OTL fix
If OTL still fails then go direct to combofix
ok i ran combofix and i will attach the log
How is the computer behaving now… What are the current problems ?
computer seems to be working fine. i am not getting the avast warning anymore. thanks so much for your help. is there anything i need to do?
Subject to no further problems
I will remove my tools now and give some recommendations, but, I would like you to run for 24 hours or so and come back if you have any problems
Now the best part of the day ----- Your log now appears clean
A good workman always cleans up after himself so…The following will implement some cleanup procedures as well as reset System Restore points:
Run OTL
[*]Under the Custom Scans/Fixes box at the bottom, paste in the following
:Commands [resethosts] [emptytemp] [CLEARALLRESTOREPOINTS] [Reboot]
[*]Then click the Run Fix button at the top
[*]Let the program run unhindered, reboot the PC when it is done
Remove ComboFix
[*]Hold down the Windows key + R on your keyboard. This will display the Run dialogue box
[*]In the Run box, type in ComboFix /Uninstall
(Notice the space between the “x” and “/”)
then click OK
http://i1224.photobucket.com/albums/ee362/Essexboy3/Misc%20screen%20shots/CF_Uninstall-1.jpg
[]Follow the prompts on the screen
[]A message should appear confirming that ComboFix was uninstalled
Run OTL and hit the cleanup button. It will remove all the programmes we have used plus itself.
We will now confirm that your hidden files are set to that, as some of the tools I use will change that
[*]Click Start.
[*]Open My Computer.
[*]Select the Tools menu and click Folder Options.
[*]Select the View Tab.
[*]Under the Hidden files and folders heading select Do not show hidden files and folders.
[]Click Yes to confirm.
[]Click OK.
Now that you are clean, to help protect your computer in the future I recommend that you get the following free programmes:
http://img233.imageshack.us/img233/7729/mbamicontw5.gif
Malwarebytes.
Update and run weekly to keep your system clean
Download and install FileHippo update checker and run it monthly it will show you which programmes on your system need updating and give a download link
It is critical to have both a firewall and anti virus to protect your system and to keep them updated. To keep your operating system up to date visit
[*]Microsoft Windows Update
To learn more about how to protect yourself while on the internet read our little guide How did I get infected in the first place ?Keep safe