Verizon wants me to change outlook to SSL, Avast says mail scanner is running SSL.
Do I need to do anything further??
Whilst they want you to change to SSL, avast will handle the SSL connection.
Check out this - avast! 6.x: SSL Problems The Mail Shield may not scan some e-mails - see https://support.avast.com/index.php?_m=knowledgebase&_a=viewarticle&kbarticleid=842.