Version 18.2.2328 having Behavior Shield issue

Avast Free Antivirus / Premium Security
1

Hello Avastians,

I read everywhere in the forum that the Behavior Shield issue has been taken care of and I started seeing this issue for the first time on my machine (Windows 10) since last night when I updated my Avast to Version 18.2.2328 (build 17.5.3559.0).

Could someone please confirm if this known issue has been really fixed by Avast? I did a repair of Avast as well as mentioned in some of the posts in the forum and it didn’t help either.

Thanks!

2

Hi, afaik it has been fixed, but wait for one of the guys with W10 to confirm.

3

Has Windows 10 been restarted since Avast update. It should be Version 18.2.2328 (build 18.2.3827.0).

Edited build number to correct it.

4

Yes, it’s been restarted multiple times after the Avast update. But the issue still persists. I am still seeing Version 18.2.2328 (build 17.5.3559.0) on my Avast.

5

Below is copied from an Asyn post.

  1. Download Avast Free Antivirus: https://files.avast.com/iavs9x/avast_free_antivirus_setup_offline.exe
  2. Follow instructions: https://www.avast.com/uninstall-utility (Run this tool for all prior installed Avast versions…!!)
  3. Reinstall Avast with the downloaded installer from point 1.
  4. Reboot.
6

Clean Install of Avast:
https://goo.gl/4Ptzkf

7

Thanks all. I have completely uninstalled everything and re-installed right after posting here yesterday, and it seems to worked now. But, now that I lost the Safezone Web Browser after the re-installation. :-X

8

You had to be using an older version. The SafeZone Browser hasn’t been available for quite while.
A replacement is in the works.

9

Holy smokes! How did that happen? My Avast has been updated regularly since the last 1-2 years. When is the replacement supposed to be coming? I’ll not be able to do any transactions until then. :frowning:

10

The world hasn’t come to an end. :slight_smile:

11

Please, I have installed version 12.8.2328(build 17.5.3559.0) Avast Internet Security. All’s well except Behavior shield (“cannot install”).
“Essential Shields cannot be installed” AND after some time “Cannot install Behavior Shield”.

  • I have executed two restarts.
  • I have tried Avast Repair - same problem.

After ten minutes all essential shields(4) seems to be not installed (a kind of message on avast screen: “shields.undefined” and “shields.undefined.desc”)
What is that? For the moment I’m afraid to use my computers.

I mention that I have two licenses for two computers.

Windows 7 x64 HP Probook.

Thanks!

PS. Please excuse me! I have three posts with the same message. My age is 68. I am not comfortable with this kind of forum.

12

If Repair doesn’t fix the problem, try the following:
Clean Install of Avast:
https://goo.gl/4Ptzkf

13

[b]Thank you very much!
It worked. Very accurate. I wish you all the best!

Maybe was the possibility to clear some files only in safe mode. [/b]

14

I have a question: Why did not automatically install avast the last build version?
I am a curious man. Please, don’t judge me!

15

Check your settings:

https://screencast-o-matic.com/screenshots/u/Lh/1520345841336-55633.png

Even if set to automatic, the updates are spread over time to prevent server overload.

16

Thanks again!

17

You’re welcome. :slight_smile: