Version: 19.8 (September 2019)

Yup I can confirm this issue.
Greyed out only. :-\

Edit> Also the same in my beta installation of the same build.

It’s not opening the browser.
This happens either via the right click System Tray Avast icon function or opening it via the Security & Privacy center in the Secure Browser.

I can confirm, same issue here with the bank mode! Greyed out and not opening the browser.

Hope this will be fixed very soon via stream update or emergency update since this a critical feature in the product.

Waiting for your reply Avast team :-\

I’ve reported the problem to Avast.

Thank you bob :slight_smile:

I also find another bug that i think someone already reported in beta, but still remains in stable. The virus definitions number on section: about are not correctly presented since they should be the same as the vps update.

Regards,

Hello.
This new version still DOES NOT solve the problem with the Mail Shield turning off and staying off after each reboot.
Even if those of us with this problem tick the Enable Mail Shield option, it doesn’t stick and emails aren’t scanned or protected.
The solution provided of having Anti-Spam enabled does nothing to address this issue.

I’ve noticed that it seems to be a problem for those of us still using Win7. I’ve read in another topic that Win10 users have no such problem. Until I switch to Win10, I hope Avast will resolve this problem asap.

Thanks

So

Smarter Smart Scan - Virus scan now deals with threats automatically, so you don’t have to sit through our scans

There’s no choice about this? I do NOT like security software automatically ‘fixing’ things without asking. I’ve had enough times when security software has ‘fixed’ things that were not actually a problem, and in doing so wrecked things, someteimes very badly. I had every option set to ask what to do, not automatically take action. That’s not going to work on Smart Scans now? Please tell me there’s still an option to set its actions to ‘ask’. If not I’ll have to disable Smart Scans. And if that’s not possible I’ll be uninstalling it and cancelling my subscription. This is a very serious issue for me.

I don’t see anything special in the “Top Right Menu”

https://screencast-o-matic.com/screenshots/u/Lh/1568935035367-1134.png

After this update I got BSOD (KERNEL_SECURITY_CHECK_FAILURE) every time I turn on PC. >:(

I have just updated and also find ASB bank mode is now dead (grey screen as reported by chris) since this AV version update, whether bank mode opened via tray icon or via ASB screen itself.

A little worried that Avast didn´t said anything yet since the bugs reported and since one of them is a major one!

Waiting for news :wink:

About BSoD issue, developers are acknowledged the issue and confirmed its existence. Now devs are examining what is going on.

Cool, thanks for info.

I am using VeraCrypt, so I suspected this, but error is shown only on one of my two computers, so it’s probably nothing.

Do you have memory integrity turned on?

Hi,

I found another bug that prevails again. If i want to run any browser (firefox, chrome and Avast secure browser all last updated versions) with the sandbox, the sandbox doesn´t execute at all the command. It shows on the sandbox that is running but it is not executing. This is happing for a few versions. I´m using W10Pro 1903. Oh and i, coincidentally formatted my pc a few days ago so the problem is not the system itself, maybe it could be a problem with some windows update. :frowning:

Can you help me solve or give me a solution please?

No.

Hello Lukas Mizoch, could you please also submit a support package so that we can identify if your issue is the same as the BSOD due to conflict with Memory Integrity?

Follow instructions: https://support.avast.com/article/33/ and post your File-ID here afterwards.

Thank you!

Hi guys, just a quick update on the hot reported bugs in this version:

  • BSOD - sorry for the inconvenience, this will be fixed soon (early next week, so far we are not auto migrating users)
  • Bank mode - issue found, fixing now, thanks for reporting
  • More AvastUI.exe running - that is OK (e.g. UI & tray icon, etc.)
  • MailShield issue - looking into that…

Thank you Benko, good to hear that :wink:

And can you or someone please take a quick look and help me with a sandbox related issue related in Reply #36 ?

Best Regards,