Waiting to see what this fixes first 
EDIT: Well did a program update check and reported up to date. Did a restart and About Avast reported version as 19.8.2393 (build 19.8.4739.541) UI-1.0.415.
Could this only be a UI update ?
Possible David, however not sure as we seem to be lacking Update Information when these kinds of updates occur.
I’m still waiting for http://files.avast.com/iavs9x/avast_free_antivirus_setup_offline.exe to be updated given all of the bugs reportedly discovered and fixed since 19.8’s release. I don’t feel comfortable moving to 19.8 as originally released.
That is meant to give the latest version, what version are you saying it is giving ?
In this particular case that should be (19.8.2393), subsequent updates beyond that have been as far as I’m aware being UI updates or minor bug fixes. These are only seen in a small increment being made to the last 3 digits of the build number and the change in the UI build number.
If this is delivering version 19.8.2393, do a program update check (as I did in my Reply #140 above) and reboot.
It claims to be 19.8.2393.0. It compares exactly (COMP command) with the one I downloaded on 9/20. I would install it with Internet access disabled; I don’t think there is any way for Avast to make changes until after it starts running and Internet access is restored (and I really don’t want Avast altering what was installed behind my back).
Which is the same as the one given at the start of this topic https://forum.avast.com/index.php?topic=229461.0 and after a restart it would show a different build number in place of the .zero at the end. During the installation there are checks to ensure if there are any emergency or micro updates, etc. etc. even though this is being called the off-line installer.
Essentially what you downloaded is the ‘latest’ program version, what has changed are the UI/Micro updates which change the last three numbers of the build and UI version. It would also check for VPS updates that could include engine updates also.
EDIT: Added attached image.
Since I install with Internet access disabled, including during the “post-install” restart, it should be clear there’s no way for those checks to “see” information about “emergency” or “micro” updates, etc. etc. Presumably, starting the UI to check About would only be able to show the .zero at the end. Presumably that would also mean that the restart would happen with no “corrections” and be subject to all initial bugs that have later fixes. I consider the process you describe as altering what was installed behind my back.
This really isn’t behind your back, it is what a resident on-access antivirus does.
You aren’t starting the UI as such it should already be running after installation not when you open it as such. It checks for VPS updates Which as I said included engine updates (the scanning engines/elements) and the emergency update check is a scheduled task.
Unless you completely unplug the internet cable or WiFi then a connection would be available.
I don't feel comfortable moving to 19.8 as originally released.If that is the case you shouldn't have updated in the first place and waited, there is nothing to stop you setting the Program Update function to Notify but not install or set to Manual (Ask when an update is available).
If you are still uncomfortable, then I believe your only way would be to start from an earlier version 19.7 if you saved a copy of the off-line installer or can find it at a download site. When installed before restart set the program update to Manual.
Can anyone say whether the Rescue Disk creation facility in this verson is now fixed?
I did the Update ans made about two restart`s but the UI version did not change
Not exactly sure why you would have quoted my replies to another question, as I don’t believe it is directly related to your issue.
I honestly don’t know what action/s you took. Prior to any reboot I always did a manual program update, even if it said I was up to date I rebooted and that worked for me.
Your image indicates you don’t have the latest program version and build number, or UI version, as in the details in my signature for my win10 system.
Anyone able to answer this question please?
Thanks Asyn. I thought that thread was overlooked. Obviously not, so will continue to monitor progress with any fix there.
You’re welcome.
Two kinds of updates are identified:
- Engine and virus definitions.
- Program.
These have separate settings with “auto,” “ask” and “manual” as the choices. For Program updates, there are two “ask” variants: after or before download.
My settings for these are “auto” and “ask” (before download), respectively. When I am asked, I actually go get the offline installer and use that to implement the update. About shows my current Program version as 19.7.2388 (build 19.7.4674.531). Since I only installed the .zero version, it sure looks to me like program changes are being made “behind my back” without asking.
I used “UI” as the normal abbreviation for “User Interface.” It appears there is a component Avast calls “UI” which includes functionality outside of the scope of interacting with the user.
It is sufficient to disable the relevant network device in Device Manager, which is what I do. I have confirmed that it will stay disabled until explicitly enabled again, e.g. including over restarts and shutdowns.
I am waiting… for an offline installer for 19.8 that has been updated. In my view, each time a “build” is pushed out, the corresponding offline installer should be built to replace the then current one.
@ dwh
If you are waiting for an offline installation file with all of the combined minor build changes, I fear you will be waiting for a long time. The Update Servers would be in a permanent state of change (as an avast user I have no idea how avast could manage that).
Given that there is essentially a Program Update almost monthly as it is and when released that Program Version (in that state) is available for download.
I honestly don’t know why you don’t use the Program Update function within the UI when notified of a program update. Generally that is what I do on my systems but I also download and save the off-line installation file, if I needed to revert to an earlier version.
I asked this question on the forum but no one seems to have any answers:
I updated to the latest version 19.8.1393, and the program just won’t respond to mouse clicks or keyboard. If I move the mouse over a button it will highlight, but if I click the mouse or use the enter key nothing will happen. I can’t close the window either; the “x” in the top corner will highlight, but it won’t react to mouse click or keyboard. The only way to close it is “Close window” from the taskbar.
Even if I right click on it’s icon the menu will pop up, but again it won’t react to and clicks or keys so I can’t make a selection from there.
I tried the repair and reboot twice. No change. So I completely uninstalled it, rebooted, then used avastclear.exe in safe mode to completely clear everything, then reinstalled it from scratch. Still the same problem.
I’m on windows 10 pro 64 bit, using avast free.
Please see the latest reply to your post here: https://forum.avast.com/index.php?topic=229840.msg1522017#msg1522017
Tried reinstalling as suggested, same problem.