I’ve too been burned by this third party customer service. I’ve called them back and apparently they do work with Avast. I was charged 49.99 and they wanted my first and last 4 digits of my credit card which was rather shady. They don’t have a website but say that Avast does not have customer support. I didn’t purchase avast so I was auto charged by this company. I’m totally not comfortable with some random foreigners pulling money out of my bank that’s not directly to Avast. :confused: