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schmidthouse - thanks for the reply.
This forum is going to my first port of call when **** happens, which regrettably it will at some stage.
I am impressed with the Avast product and it seems there are many users that are too (like yourself), so hopefully it will be maintained by the vendor to a high standard. It’s a bit ironic that I have been using the free product for ages (and was very pleased with it) so I decided to start licensing it to put some money back in to the system to aid development. As it turns out that just opened me up to their support ‘scam’. Rats. :-\