sigh…
I cannot get my email to work…I still have to manually activate the icons…and, at this point, I don’t even know if my email–actually, my whole computer is safe.
So I am going to reread the manual and all the posts to my first request for help and see if I can correct whatever needs corrected.
I don’t know what else to do…
CoJo 
Cojo,
I’m sorry it’s proving so difficult.
When I asked about the files loaded and Vlk said click on the file name to get the Icon displayed, this was only ever meant to be a test, not a fix.
The fact that the Icon DID appear, would I suggest, inticate that the main Avast program is loading.
Ok so this is not helping you resolve the problem and have confidence in your A-V protection.
Just let me check… you have tried de-installing and re-installing Avast Y/N?
I don’t want to get in between Mr Technical and Vlk who have different views on whether Nortons old installation if affecting anything. So it would be really nice if a re-install would actually work.
With OE you shouldn’t need to change any of the dotted quads (pop3 etc setup)… ie these should be left as they where without any Avast or othe AV program installed.
Btw… where did you obtain the copy of Avast, is it the latest version off of the website?.
Walker.
Hi Walker! and thanks for replying!
yes, I have unistalled/reinstalled–twice–and my version is the latest from the website itself. I also had used the utility to uninstall before I reinstalled…
It seems like it keeps getting worse with every action that I take :o
Perhaps if I go ahead and study the manual and replies, then I can figure out what I have done wrong! So, it looks like I will be very busy today 
Walker, thank you for replying…I do so appreciate it.
I’m not ready to give up, though! They call us southern belles “steel magnolias” for good reason! ;D
CoJo
Cojo,
I edited my last message… pls re-check you got it all
I know it doesn’t seem like it at the moment, but it is not too difficult to setup Avast and once done you will be happy.
There seems something silly or strange that we are missing here :-\
Walker.
yes, I agree, Walker, that something is not right 
and it is probably something that I am doing or not doing!
that is why I thought I should start from the begining 
but I will not give up!!
CoJo
Cojo,
How did you do your de-installa/re-installs… did you reboot your machine before doing the re-install?
Walker
yes, Walker, I did…I followed Technical’s suggestions on what to do…
CoJo
I’m going to go ahead and start from the begining again!
Good luck… fingers crossed
Let us know how you get on.
all right…I used the removal utility for Avast! then reinstalled. The following are in my processes:
aswUpdSv.exe
ashMaiSv.exe
ashServ.exe
ashDisp.exe
again, I had to manually activate ashDisp.exe
I did a boot scan and no viruses showed up, although CTX was caught before the re-installation.
Outlook Express is still not working properly…when I try and send a message, I get an error message.
and when I want to get my messages, 2-3 come through and then I get the error message.
Help, please!
CoJo
Cojo,
During the installation, you chose… not to alter any pop/smtp settings (ie did NOT put in 127…etc) y/n? You also chose ‘I use Outlook E’ for your e-mail client Y/N?.
Vlk is on the forum at the moment… lets see if we can attrack him
[EDIT] plus… ‘What’ are the error messages saying exactly.
:-[
well, darn it…I was getting the error message because I made the mistake!! I sent a test message to myself and typed in the wrong number in my username…
now, Walker, we won’t say anything to anyone else, OK?
I’m just glad it’s working no matter how stupid I feel
So…is it normal for me to have to manually activate the icons? I don’t care if I do…I’m almost afraid to touch anything now
'Course the last time that I thought everything was all right, it didn’t work after I logged off then later logged back on…
CoJo
Cojo,
I really admire the way your sticking with it :)… well done
No, we still need to find out about ‘why’ the Icons are not showing in the taskbar… you shouldn’t have to keep clicking the file names to get them running
Can you tell us, what other Icons are in the taskbar and do the inactive ones come and go as there respective applications are loaded/unloaded?
Are you happy to have a look around and open you Avast4.ini file… not yet, later?.
Walker.
[edit] ps… sorry if I’m disappearing off the forum, I’m spending my time watching a Harley-Davidson program in N. Carolina [/edit]
oh, thank you!..it’s ok if you LOL when I told you about my goof!
there are 2 icons in the tray…the a and the i// the i justs sits there and the a turns when I go to a website or mail goes out…that’s all that’s showing or doing anything.
I’m game for the Avast4.ini file…just have no idea where to look for it :-[
but, hey, at least I’m learning!
are you in North Carolina??..sorry to be so nosy
CoJo
Cojo,
If the Icons are there and working as you say… you have done it . That is all normal behaviour
Can you switch off and on and get the Icons showing now?.
No, I’m in Spain… It’s a long time since I’ve been to the Carolina’s
Walker.
Walker,
I rebooted and had to manually activate the a and i icons. they wouldn’t come up by themselves ( needed a little help from me)
Spain…how lovely! I have a friend who moved there from England. Spain is one country that I am sorry I missed visiting while in Europe…did the youth hostel thing in Germany and France.
CoJo
Oh blast… I was thinking the Icons were appearing by themselves
I’m sorry to ask more questions but it helps…
Did you install Avast into the ‘default’ location (folder). Can you just confirm the path to the Avast4 folder (also, is that where ashdisp is located?).
Can you open the Avast4.ini file and tell us what is in the sections named [MailScanner] and [Simple] and [VRDB]
You should find the Avast4.ini file in the Adwil/avast4/data folder, the description might be configuration settings.
Do Other Icons in the Taskbar come and go with their applications.
I am a Brit now moved to Spain
Walker
Maybe I posted my suggestions in other forum… Could you say me where… As you can see I have quite some posts here
HI Technical!
your suggestions were in my newbie thread…and I followed them just as you wrote them.
CoJo
Tech,
This is the lady you were talking to here …
http://www.avast.com/forum/index.php?board=2;action=display;threadid=1626;start=msg10190#msg10190
This is a real annoying problem. >:(
Why don’t you put a link for ashDisp.exe in your startup folder?
What is your OS (I did not remember)