After establishing the VPN connection, no virtual IP can be assigned to any server, so I cannot browse the internet, it says your internet connection is disconnected.
I have exactly the same problem and openned a ticket on 2025-01-11. The ticket uninstalled and reinstalled 3 times and still the same problem. He said I would be contacted by level 2 under 3-5 days but after a week no news. Contacted the chat again on 1/18 and the tech did nothing but say he would raise my case. Still no news. I start considering to cancel my subscription