Hello,
I was just looking in the folder: Avast4\DATA\log\Error.log and found the following.
Can anybody decipher this?
Error in aswChestC: chestOpenList Error 1753.
aswChestInterface - Program error description: CChestListView::LoadFiles() chestOpenList() failed: 2147422219.
aswChestInterface - Program error description: CChestListView::OnCreate() !m_strErrorWnd.IsEmpty().
Internal error has occurred in module ChestS, function chestStart.
I`m searching this and finding a lot of info…
http://forum.avast.com/index.php?topic=10058.msg145678#msg145678
http://forum.avast.com/index.php?topic=15443.msg132747#msg132747
http://forum.avast.com/index.php?topic=9454.msg79007#msg79007
http://forum.avast.com/index.php?topic=1215.msg6587#msg6587
http://forum.avast.com/index.php?topic=9460.msg79226#msg79226
http://forum.avast.com/index.php?topic=5486.msg40391#msg40391
Please change loging level to ‘Info’ in avast settings, restart the ‘avast! Antivirus’ service and post contents of ‘Info.log’.
post contents of 'Info.log'
8/28/2006 2:03:50 PM SYSTEM 1672 Info from aswChestS: chestStop.
8/28/2006 2:04:46 PM SYSTEM 1660 Info from aswChestS: chestInit.
8/28/2006 2:04:46 PM SYSTEM 1660 Info from aswChestS: chestStart TcpIp=0 Lrpc=1.
8/28/2006 2:04:46 PM SYSTEM 1660 Info from aswChestS:chestAddSystemFiles.
8/28/2006 2:04:46 PM SYSTEM 1660 Info from aswChestS: chestStop.
8/28/2006 2:05:20 PM SYSTEM 1660 Library Setiface.dll was successfully updated.
8/28/2006 2:06:22 PMTroy Pulkrabek 2600 aswSplash - program run information: CaswAvastDlg::OnInitDialog() - timer is active.
8/28/2006 2:06:23 PMTroy Pulkrabek 2600 aswSplash - program run information: CaswAvastDlg::OnTimer() - Test memory started…
8/28/2006 2:06:41 PMTroy Pulkrabek 2600 aswSplash - program run information: ScanWithThread() - thread completed.
8/28/2006 2:06:42 PMTroy Pulkrabek 2600 aswSplash - program run information: CaswAvastDlg::OnCancel().
8/28/2006 2:06:42 PMTroy Pulkrabek 2600 aswSplash - program run information: CaswAvastDlg::RunMainApplication().
8/28/2006 2:06:43 PMTroy Pulkrabek 2660 ASWSIMPLE program run information: Initialization of libraries is correct.
8/28/2006 2:06:43 PMTroy Pulkrabek 2660 ASWSIMPLE program run information: CaswSimpleDlg::SkinCorrect() > LoadSkinObjects() is called.
8/28/2006 2:06:48 PMTroy Pulkrabek 2660 ASWSIMPLE program run information: CaswSimpleDlg::UseSkinClick() szMyString=chest.
8/28/2006 2:06:49 PMTroy Pulkrabek 2704 Info from aswChestC: chestGetHandle.
8/28/2006 2:06:49 PMTroy Pulkrabek 2704 Info from aswChestC: chestOpenList.
8/28/2006 2:06:49 PMTroy Pulkrabek 2704 Info from aswChestC: chestCloseList.
8/28/2006 2:06:49 PMTroy Pulkrabek 2704 Info from aswChestC: chestFreeHandle.
8/28/2006 2:06:49 PMTroy Pulkrabek 2704 aswChestInterface - program run information: CaswChestActionLogDlg::OnInitDialog() is called.
8/28/2006 2:06:52 PMTroy Pulkrabek 2704 aswChestInterface - program run information: CaswChestActionLogDlg::DestroyWindow() is called.
8/28/2006 2:06:53 PMTroy Pulkrabek 2660 ASWSIMPLE program run information: CaswSimpleDlg::UseSkinClick() szMyString=close.
8/28/2006 2:06:53 PMTroy Pulkrabek 2660 ASWSIMPLE program run information: Simple dialog is closed…
8/28/2006 2:09:07 PMTroy Pulkrabek 2460 aswLogViewer - program run information: CLogListView::OnExportWholeList() is called.
What is your system folder, is it C:\WINDOWS\system32 ?
Hi Troy,
I had the same problem as u described
‘‘Description: Virus chest server is not running. RPC communication failed.’’ and it’s being solved by simply right click ‘my computer’ => manage=> service and application=> service=>In the right column, look at the state of services avast! Antivirus and Remote Procedure Call (RPC).
If any of these services is not set to start automatically, set it that way (right-click it and select PROPERTIES and set STARTUP TYPE to AUTOMATIC). And the ‘status’ has to be ‘started’.
Restart the computer. : )
Try that way if it helps~~~~
What is your system folder, is it C:\WINDOWS\system32 ?
Yes
Thanks for your help qzhang86,
Everthing in my services.msc folder concerning Avast and RPC was set correctly as you said, except the mail and web scanners were set to start manually, so i set them to start automatically.
Then I restarted the computer and it did not fix the problem, thanks anyway.
Those two services are meant to start manually by default, this is I suppose because if you aren’t using the Web Shield or Internet mail providers you don’t want them started automatically. If you are using the two providers then the service will be started and the two providers then started.