Virus Chest

Using Avast 4.1 home with latest avi on WinME. Started simple interface and Avast flaged mchook9x.dll as a virus (Win32:Apart-A (wrm)). I put it in the virus chest, restarted simple int. and it was still there, put in the chest again. Restarted simple int. and it was still there so I put in the chest again.I believe this could have gone on til I ran out of disk space! The plugin is run by System Safety Monitor (a trusted application). I opened SSM directory and sure enough it was still there, ran another scan and it flaged it again. Checked it with another AV and it was clean. I excluded it from scan. My question is what the hell good is the Virus Chest if it doesn`t move the file only makes a copy of it??
thanks

When Avast! says the file is in infected,…is there an option to disinfect it?..as far as I know the Vault is made to secure files that you certainly don’t want to be infected. …but hey, I can be mistaken :-\

It is a false alarm. Sorry for the inconvenience; it will be fixed soon.

John-

If you look in avast Help under Virus Chest - it clearly states that if avast finds a file which infected - you are given a choice to MOVE it to the Virus Chest so it can`t infect your computer.

Markus

Igor

Thanks Igor for your quick reply. Incidently does the fix apply to the file or the action of the Virus Chest?

Markus

The “false” signature will be removed from the virus database, i.e. the file will no longer be detected as infected.
As for the moving to chest - the plugin is probably loaded in memory (used), i.e. it cannot be deleted. Therefore, it’s not actually moved to the Chest, but only copied.

Markus, no worry. I got the same (http://www.avast.com/forum/index.php?board=4;action=display;threadid=2323). 8)

Igor,

Yes it was in memory. Thanks for the explanation. :slight_smile:

Markus

To Avast team,

Cant you guys add a popup msg that when Avast finds an infected file in memory such as Warning! file is in memory. Avast cannot Move the file to the Virus Chest only copy it. You must exit the aplication before Avast can move the file to the Chest`

I know this must obvious to a programer, but not so obvious to a user. It would have saved me a great deal of confusion. Just my 2 cents worth.

Nice program by the way.

thanks,
Markus

Good suggestion…
But we will save more time if we did not get the ‘false positive’ alarm :-*

Technical,

What you say is true, but false positives are always popng up and need to be fixed. My issue is strically with moving a file to the Virus Chest. If the info was there, in the Help file or better yet with popup msg it would have saved me a lot of headaches.

regards,
Markus

As I said before, you are right. It’s a good suggestion that will save my time too 8)