In a scan, it said that malware was found, the recommended action was to move to chest, but when I did this, it said :“virus cheast server is not running. RPC communication failed” What can I do?
Thank you…
Are you using any other antivirus in this computer? Did you use in the past?
Your installation is not good…
Which is your Windows? 98, Me, XP?
Can you try to repair your installation?
Go to Control Panel > Add/Remove programs > avast! antivirus > Remove. Then choose Repair function in the popup window (Repair). You must be connected to the internet while repairing.
If this does not help, can you uninstall / boot / install / boot again?
I’ve recently just uninstalled Norton/Symantec… Im using Windows XP.
Thaks for reply…
So, please, check if you follow this:
- Remove NAV through Add/Remove programs from Control Panel. Boot.
- Use Symantec removal tool (browse their site to get it, there are one for each antivirus series). Removing your Norton program using SymNRT.
