How do you know what to do with a virus found by Avast. I put it the virus Chest is that the safest thing to do. any help would be greatly appreciated
The scan showed no viruses but my installer said to put the entries which read ‘could not be scanned due to their being password protected’ in the chest.
It’s all so confusing and I’m getting no help from Avast. Should have stayed with McAfee. Leeflea
@cg65
How do you know what to do with a virus found by Avast. I put it the virus Chest is that the safest thing to do. any help would be greatly appreciatedClean, Quarantine, or Delete? http://antivirus.about.com/b/2007/03/11/clean-quarantine-or-delete.htm
The safest thing to do is put it in the virus chest. That way if a week later you realise that it is actually a false positive you can restore the file to it’s original location. On the other hand if you know for definite that it is a virus then move it to the chest then delete.
Please stick with your original topic (http://forum.avast.com/index.php?topic=83069.0) as you have had a reply there and it isn’t directly related to this topic and hijacks cg65 topic.
Of course you can threaten to go back to McAfee but that won’t change the situation, just that McAfee doesn’t tell you about these files that it can’t scan, whereas avast gives full disclosure.
cg65 If you copy & paste in a search engine, that usely gives you information of what’s in the chest.
Concerning all aspects: Yes.
Well i think if avast! put this as a default action its surely the best way because even if its a false positive u can simply restore it. Its happen to me and all is going great no problem after. But its happaned me like 1 time in 5-6 years (dont remember right when i did start using avast! but its around 4.7 so count it to 5.0-5.1-6.0) that nothing compared to others anti viruses i used. avast! is the way to love your computer.