I tried Avast! cleanup online and still have the Whale-9216 virus/worm showing up. Please be patient with me but I’m REAllY a newbie. I don’t know about disabling system restore or cleaning temporary files. At one time I had several antivirus programs and antispyware programs on my computer and it totally crashed. I lost everything and had to start from scratch reinstalling everything on it (with professional help). Believe me, I need all the help I can get. I appreciate your input, Tech, but I need a little more basic info to do what you suggested. HELP and also thanks. ???
Please keep everything in one thread. Use the reply button in your other thread. I’ll reply there.
Welcome to the forum.
Paula, follow here http://forum.avast.com/index.php?topic=31004