Virus detected, but passwords wont work

Avast Free Antivirus / Premium Security
1

So I just received notice that a virus was detected and when I went to look or run a scan it doesn’t accept my passwords. I typed them in 3 or 4 times making sure I had it right, but its still saying its the wrong password.

2

Hi, see: https://support.avast.com/article/Remove-Antivirus-password