Greetings all, I ran a virus scan today and a message appeared “virus found”.I followed the instructions to move,but this did not appear to work. I then tried the heal option which resulted in a message appearing to send an e-mail to avast…it then shut down!
It seems to be working ok now,however I’m unsure if I still have this virus. Can anyone help?

If you have a NT based system, run a boot scan

In order to help fully we need more information…
- What OS are you using? is it up to date?
- What avast! version and VPS file (virus database) number, e.g. 0436-4 (see about avast!)
- What was the virus name, what was the filename, where was it found
example (C:\windows\system32\infected-filename.xxx)?

Depending on the location, etc. it may be protected by windows, so you can’t do anything with it, that is why Eddy suggested a boot-time scan, e.g. before it becomes protected by windows or is running.

It sounds like a crash… do you remember what exactly the message was? Something about a troublesome file, or just a program error?
Do you have any unpXXXXXX files (X = some numbers) in your \Data\Log folder?
Additionally, can you please answer DavidR’s questions?
Thanks.

Thanks guys, I’ll do another run tonight after work and then send you that info.

David here’s all the details I’ve got;I had the message " virus was found" I moved it to chest as per instructions.Virus name was win32 dyfucdld-e(trj)
File name c/system volume information/restore b228d1d6-000f-4638-9 vps version 0505-2 o5/02/2005
The results of last scan screen all say “unable to scan” Then a runtime error appears"abnormal programme termination"appears and it freezes.
I really don’t know whether I still have this virus…can you advise?

Disable system restore and reboot, check and see if the you are clear (scan) and if so you can enable system restore again.

David,thanks pal…disabled system restore as per your advice and now seems all clear, I thank you-------Andy.