Virus In Memory Scan when I open Avast

Viruses and worms
1

When I started up my computer avast caught it and I tried to move to chest but it wouldn’t do it at first. I strated system scan and a virus was detected in the memory of avast so it rebooted and started in safe mode to start scan. Imay get the name a little off, I think it said virus detected in windows/system32/awtst.dll When it said, file found in windows…are you sure you want to delete it I said no. Should I delete it? Thanks.

2

Are you sure it started in safe mode (800x600 resolution and 256 colours)? Or did it start a scan before windows started?

If you have an option to move it to the chest (or if it gives a Move option), that is the safest option, it can not do any harm there.

They can a a later time be deleted from the chest after investigation.
There is no rush to delete anything from the chest, they can’t do any harm there. Anything that you send to the chest you should leave there for a week or two, to ensure your system is OK. That way the file is still available to restore if required, after that time if everything is ok you can delete it from within the chest.

3

Thanks for the fast reply. I try to move it to the chest but it won’t allow it. After reboot the blue screen appears with white writing and scans through until it finds the infected file. The infection is listed as a Trojan …Win 32 Trojano 2502 When I try to move it to the chest, It says the process cannot access the file bc it is being used by another process.

4

It sounds like you have the boot-time scan, e.g. before windows starts and as such you can’t move it to the chest as windows and the avast chest are not available, but it should give the option simply to move? if not you are only left with the delete option.

5

Avast reccommends that I move it to chest but it doesn’t allow it…should I move it then I guess rather than delete it. Where should I move it if not to chest? Thanks again.

6

You have me confused now, the scan before windows starts (boot-time scan) doesn’t have the option to move to the chest since windows isn’t running it can’t do it.

How are you initiating the scan?