Received msg stating "virus injected into computer ring 1-800… to have release. Avast Boot Scan doesn’t locate anything???
Do I worry,
Help please
Chris
Thanks, attached logs
MBR saved as .dat??
Received msg stating "virus injected into computer ring 1-800… to have release. Avast Boot Scan doesn’t locate anything???
Do I worry,
Help please
Chris
Thanks, attached logs
MBR saved as .dat??
Attach your basic diagnostic logs. (MBAM, FRST and aswMBR)
Instructions: https://forum.avast.com/index.php?topic=53253.0
Thank you.
I’ve attached logs
The malwarebytes log is missing.
Please do not change the logfile names.
The date a log is created is already in the log files.
Sorry, won’t change names
Scan log attached
Chris
OK, now you’ve to wait a bit…
Did this appear on a web site ? If you clicked nothing you are safe it was a scam
CAUTION : This fix is only valid for this specific machine, using it on another may break your computer
Open notepad and copy/paste the text in the quotebox below into it:
CreateRestorePoint: Toolbar: HKLM - No Name - {318A227B-5E9F-45bd-8999-7F8F10CA4CF5} - No File Toolbar: HKLM - No Name - {CC1A175A-E45B-41ED-A30C-C9B1D7A0C02F} - No File 2013-12-20 10:02 - 2013-12-20 10:20 - 0000040 _____ () C:\Users\Chris\AppData\Roaming\Opusbext.dat Reg: reg delete HKLM\SOFTWARE\Policies\Microsoft\Windows\IPSec\Policy\Local /f Reg: reg add HKLM\SOFTWARE\Policies\Microsoft\Windows\IPSec\Policy\Local /f RemoveProxy: EmptyTemp: CMD: bitsadmin /reset /allusers
Save this as fixlist.txt, in the same location as FRST.exe
https://dl.dropboxusercontent.com/u/73555776/FRSTfix.JPG
Run FRST and press Fix
On completion a log will be generated please post that
THANK YOU!
When pop-up appeared on web site, I pressed “x” then “leave page”, then turned off modem, computer, uninstalled Chrome, ran Avast boot-time scan, ran “clean-up”. reinstalled Chrome, re-ran boot-time scan. Posted msg to you.
Really appreciate your help.
DO I NEED TO WORRY ABOUT OTHER LAPTOPS, TABLETS, PS4, on home Network?
Sons doing final year 12+10 exams, so have been using internet for study, last exam tomorrow.
regards
Chris (full 12 hour day at work, home 8pm Aust EST)
No, nothing should have been affected as it was popup on the web page, which would only activate if you had clicked through and I am sure Avast would have blocked it then
Thanks Heaps for your assistance!
regards
Chris
P.S. Do I owe you guys anything or donations etc?
Nope, our help is free. 8)