I picked up a trojan from a torrent on tuesday night last week (I’m pretty sure)
when avast had the “trojan detected” popup, I hit abort connection, then scheduled a boot up scan.
When my computer restarted, I deleted the file in the chest (I hadn’t read not to do that until later) and thought all was well, until I tried to get on the internet. In my network connections window, it showed my internet connection as “disabled” and whenever I tried to enable it, a window popped up “Connecting…Connected.” But the internet remained disabled. Avast still updated itself though, which I cant decide is a good or bad thing.
Since then I ran countless boot up scans and regular scans as well. I think I caught only one other file. If I did catch any, I deleted them.
I even uninstalled all of my unnecessary programs, deleted all of my old torrents, emptied my recycling bin, deleted all of my firefox data…
Since nothing brought my internet back, I went on yahoo answers and decided to use Norman cleaner in safe mode. It caught three infected files, and deleted them all (at this point I would have known not to do that, but apparently the program did not)
I’m using Windows XP home w/ SP3
I don’t know what the virus is, where it was, or how many files I caught and deleted. And I don’t know if there are any logs anywhere that saved the information.
At this point I don’t have a clue what to do next.
I am not sure but maybe SuperAntispyware ‘Repair’ function can help you.
Hi Guitar Banana, welcome to the forum.
I’m confused. You say you have no internet, but it appears you have. Avast updated (=connection), Yahoo answers (=connection) and I guess you downloaded the Norman virus cleaner.
So it would seem that it’s the connection icon that is mis-reporting the true situation. (Yes? No?) Try right-clicking it, and select “repair”.
The program posted by ilker above is a good demand antispyware scanner, and has a toolkit, including a winsock fix and LSP fix; I think these may have been what was referred to.
Oh, sorry, I am on my roommates computer.
In my network connections settings, it shows my internet connection as “disabled”, whenever I try to enable it, I get a dialogue box that says “connecting…connected” It also has no “repair” option that I can find.
I can’t access internet in any programs, except avast seems to still be able to update itself somehow.
Sorry for the lack of clarity.
I am running SuperAntispyware right now, thank you, and it has already caught a trojan - DNS changer. That would seem to be related.
Thank you so much for your help! I hope this works.
Sorry for the double post,
it appears that SuperAntiSpyware did the trick! I have internet again! Thank you soo much!
Time to flush the DNS, and maybe do a few more repairs.
Know how to run a command prompt? Type this into it: C:>ipconfig /flushdns
Then locate the hosts file in C:\System. To do this you will have to show hidden and system files in folder options.
There’s a tutorial (one of hundreds, or thousands available) here: http://www.internetinspiration.co.uk/hosts.htm On that tutorial is a picture of a clean hosts file. If yours isn’t, simply delete it and reboot.
When you right click on the network connection icon in the system tray, do you get anything like this?
Actually, don’t worry about doing any of those repairs, now, although doing them will do no harm, unless you have a custom hosts file.