Virus "my heart" blocks Avast! uninstall?

Good Afternoon,

May I ask if the Avast! team is aware of a virus called “my heart” which this poster in PC Advisor claims blocked his attempt to uninstall Avast!

http://www.pcadvisor.co.uk/forums/index.cfm?action=showthread&threadid=329383&forumid=1

He claims AVG picked it up but I would like to hear your comments.

I have never heard of malware stopping you uninstall, it would be more logical if it stopped you installing an AV, most strange. I sincerely doubt it stopped any uninstall.

Why the poster didn’t come here is the 64,000 dollar question though.

We would have checked his version as 4.8 has the self-defence module that would stop revo from uninstalling the program.

Hi David,

Yes it seemed a bit odd to me as well, and as you say, this ought to have been the first port of call.

I think, however, that in his first post he say that this alleged virus prevented him from registering Avast! using Firefox as his browser, though that, of course, should not have made any difference.

Ive never heard of this virus either, but that was no surprise. I thought Avast should hear about it though. We cant have these wild claims about AVG picking up things Avast does not!

Well if you do a search for “my heart virus” you will find lots of hits, I didn’t take the trouble to look at any to see what the characteristics of it are (mainly because the poster no longer uses avast and I’m not registered at pc advisor, enough to keep me busy here ;D), but I doubt it includes all the posters assumptions.

There are always going to be things picked up by one AV that isn’t by another, this is common going the other way avast finding stuff avg didn’t. It found a couple when I switched from avg to avast that had been on my system.

Thanks David,

Im sure youre right. In any case if what I hear about AVG 8.0 is true, I don`t think Avast! has too much to worry about from the competition.

Webmasters are not too delighted with it`s anti-spyware stuff either, apparently:

http://www.theregister.co.uk/2008/06/13/avg_scanner_skews_web_traffic_numbers/

Yes, this scanning the contents of all links returned in search hits is crazy (also reported recently in the forums) as Of all the hits returned the average use it probably likely to only visit less than 5 percent, so 95% wasted effort and bandwidth.

my brothers father in law had a similar problem with his computer.I could not uninstall mcafee ISS .I could use any browser such as IE or firefox and both would work however whenever i typed anything with the word mcafee in it the browser search bar or google search bar ,the browser would shut down.Mcafee would not uninstall or open either although its processes were running and the icon was in the tray.In the end i had to download mcafee removal tool from a separate computer and run it in safe mode on the infected computer.I ran dr web cure it which detected some vundo stuff.I still dont know exactly what it was that caused all the problems ,however it is now running fine with avast ,and browsers are operating normally.
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