Why can’t it delete it, what error messages are displayed, etc. ?
What actually happens from detection, the action you chose (send to chest) and it not being able to ‘delete’ as you say (does it keep coming back, etc.) ?
Where exactly was it detected, e.g. (C:\windows\system32\infected-file-name.xxx) ?
Check the avast! Log Viewer (right click the avast ‘a’ icon), Warning section, this contains information on all avast detections.
The sooner you send the sample the sooner it is likely to be included.
Please, don't be lazy on helping improving detection... Wink
Can i send the file using hotmail to avast? Or I must need to send it trough OUTLOOK?
I cant delete it at the first time is because it keeps pop-up some error telling that “Your System Is infected” for each click i pressed on My Computer and trying to fool with their scanner that
my system contain trojan,virus,spyware and asking me to purchase their products to clean it.
So i just did a simple work to remove the stupid IE anti-“busted” ;D with Hijackthis and Revo Uninstaller. Im not sure this will 100% delete this damn fool but hope I removed it successfully.
You would need to send it through Outlook, if that is what is named as your default email account, it can’t be sent through a web mail account.
You have another topic on the go about the IE fake alert thing, if you had removed that then I wouldn’t expect it to keep popping up when you try and delete (as I’ve not a good first option) c-setup.exe, I don’t know if this is a part of your other infection/scumware.
I have no desire to cover ground that might well have been covered in the other topic, like malwarebytes and SAS scan, etc. as these have in the past proven effective against this scumware type infestation.
You can also add the file to the User Files (File, Add) section of the avast chest (if it isn’t already there) where it can do no harm and send it from there (select the file, right click, email to Alwil Software). No need to zip and PW protect when the sample is sent from chest. A copy of the file/s will remain in the original location, so any further action you take can remove that. But, it has to be sent using an email client and not web mail when sending from the chest.
So if you have an email client already set-up it should be less hassle to send it from the chest.