Hi,

What Win do you have ?
you rechecked your Email-settings/avast-config ?
did you try runnind the mailprotection wizard again ?

is the Mailscanner module shown as active/running ?
What Mailprogram do you use ? how are the options set there ?

did you try sending yourself the eicar.com testfile ? (from www.eicar.com ) … what happens then ? :wink: