Ok here is the long story. I was downloading and stupid me opened the file.
Avast notified me right away so I stopped the file download but it was too late. I immediately ran a scan. Avast found files but it said that there was an error in deleting them that they couldn’t be found. Like an idiot I didnt take a screen shot of what these files were but I know one was a trojan. The others I am sure they were spyware/adware.
I ran another scan. Nothing was found. I ran a boot scan and nothing was found. I now have various audio ads playing at random times. I have had messages from Avast telling me that it has blocked a program from trying to connect to the internet. I have strange audio of a distorted voice that is high pitched, I have loud audio at times. I have also had a survey pop up. I am backing up files right now but it is taking years. My explorer has about stopped. Google chrome is slow and my printer scanner won’t work. I have no name of a file or anything.
I have cleared out my teporary files in both browsers and deleted cookies. I have also removed all the elements including downloads from frostwire. I have also deleted the file that I downloaded after an extensive search for it. I have a ticket in for this but anything would help at this point. I am a web designer and I can’t lose my laptop. I am typing from my ancient Dell desktop at this point.
Help me?
Thanks
Becky