I was asked to make new topic about the same problem posted yesterday. Here the post: (https://forum.avast.com/index.php?topic=151249.0)
I’m having the exact same problem, a constant malware detection message from avast that leads me to this site: http://i.imgur.com/kdoW5Vr.png
I tried doing a full scan with avast, found nothing. Used malwarebytes anti-malware, Hitmanpro, adwcleane, but the message still shows up every 15 minutes or so.
Go Here
Download and Run in ordered list: Malwarbytes, OTL, aswMBR
Attach the following log files in your next reply.
Then I can get a remover.
Attached
Await my reply, kind soul! 
I cannot read the logs. Please save them as ANSI.
GDay,
Valinorum, thank you for coming,
However. it might help him to explain what he needs to do. Your looks are literally Chinese.
Re-Open OTL.txt File > click Save As then refer tho the picture below.
http://i.imgur.com/LhlCUFT.png
Please do the same steps for Extras.txt. Malwarebytes & aswMBR are both readable.
And while I am at it. I’m sure Valinorum would’ve given the run-down. But, I’m online right now so…
C:\Users\Dom\AppData\Roaming\uTorrent
I believe you like in the UK? So I think torrenting is illegal there.
P2P Warning
Hello,
You have some P2P programs installed. These programs are not recommended here. Please read below so you can decide if you’d like to keep them.
Description:
These programs link directly from Computer to computer, making you very easy to infect. While P2P use to be safe, it no longer is and any type of P2P network can be used to infect you, or others. P2P has also been linked to Cyber-Identity-Theft in a few cases, where settings were set wrong. While these programs seem like a great way to get free software/media, they usually come bundled with other files, such as adware, spyware, Trojans etc.
I would ask you to read the following articles on the dangers of P2P Usage:
Info World Article
FBI Article
If you continue the usage I cannot guarantee you will stay clean, so, I recommend you remove them. If you decide to keep them. Please refrain from using them until You & Valinorum are done.
Attached
Im not in the UK atm.
Can you tell exactly what are these P2P programs on my PC?
What are they? They are/can be used for torrenting. Which is illegal. Torrenting is downloading Music, Media, Videos, games etc illegally.
If you want to know which ones are there…
uTorrent.
Edit: I will get Valinorum’s attention for you
So, any luck with this silly problem?
Wait for Valinorum. I suspect I know what the issue is. But I don’t have the training to tell you exactly.
Hi,
It’s about time the OTL issue needs to be fixed, right Michael? Now, let’s get back to work. Michael has already given you warning about P2P. I’d reiterate it too. Can you post a screenshot of the warning?
Step #1 P2P Warning
**IMPORTANT I notice there are signs of one or more P2P (Person to Person) File Sharing Programs on your computer.
[li][b]µTorrent[/b]
I shall provide you with a few reference links, please read them up to know the risks of having a P2P program.
- [url=http://www.ftc.gov/bcp/edu/pubs/consumer/alerts/alt128.shtm][b]P2P File-Sharing: Evaluate the Risks[/b][/url]
- [url=http://www.cuhk.edu.hk/itsc/about/p2p-risk.html][b]ITSC: Risks in Peer-to-peer File Sharing[/b][/url]
Note: Even if you are using a “safe” P2P program, it is only the program that is safe. You will be sharing files from uncertified sources, and these are often infected. The bad guys use P2P file-sharing as a major conduit to spread their wares.
My recommendation is that you uninstall the programs listed above. If you choose not to remove them, please do not use them until this computer is clean.[/li]
Step #2 Fix with OTL
[li]Re-run [b]OTL[/b] by right clicking and choosing [i]Run as administrator[/i];
- Under the [i]Custom Scans/Fixes[/i] Box copy and paste the following contents inside the [i]code[/i] box.
[/li]
:Commands
[createrestorepoint]
:OTL
O4 - HKLM..\Run: [] File not found
O13[b]64bit:[/b] - gopher Prefix: missing
O13 - gopher Prefix: missing
[1 C:\WINDOWS\SysNative\*.tmp files -> C:\WINDOWS\SysNative\*.tmp -> ]
:Commands
[emptytemp]
[li]Click on [b]"Run Fix"[/b] and let the program run unhindered;
- Your PC will reboot automatically and a log will be opened;
- Please attach it as ANSI in your next reply.
Step #3 Scan with Farbar Recovery Scan Tool
[li]Please download [b]Farbar Recovery Scan Tool by [i]Farbar[/i][/b] to your [i][b]Desktop[/b][/i] from the link below.
Download link for 32 bit system
Download link for 64 bit system
- Right-click on the program and choose Run as administrator;
- Put tick-mark on all boxes under Whitelist and Optional Scan;
- Click on Scan;
- After the scan two notepad files will be opened –
- [list]
[li]FRST.txt;
- Addition.txt
[/li]
- Attach the contents of the logs in your next reply.
[/list][/li]
Required Log(s):
[li]OTL Fix Log
- FRST Log(s) --
- [list]
[li]FRST.txt
- Addition.txt
[/li]
[/list][/li]
Regards,
Valinorum
Attached
I assume the Farbar files are not required to be ANSI.
EDIT: I don’t seem to be getting anymore alerts from avast.
I see thet you have Malwarebytes’ Anti-Malware installed and have setup file for Emnisoft Anti-Malware. Both are wonderful products but for one PC more is not the merrier in this case. Please only keep one product of your choice and remove the other one.
Start
SearchScopes: HKLM-x32 - DefaultScope value is missing.
FF Plugin-x32: @pandonetworks.com/PandoWebPlugin - C:\Program Files (x86)\Pando Networks\Media Booster\npPandoWebPlugin.dll No File
C:\Program Files (x86)\Pando Networks
End
[li]Click on [b]File[/b] > [b]Save as...[/b]
[list]
[li]Inside the File Name box type fixlist.txt
- From the Save as type drop down list, choose All Files
[/li]
- Save the file to your Desktop;
- Re-run FRST.exe and click Fix;
[li][b]Note[/b]: If FRST advises there is a new updated version to be downloaded, do so/allow this.
[/li]
- After the completion, a log will be produced;
- Attach the log in your next reply.
[/list][/li]
Step #4 Scan with Malwarebytes’ Anti-Malware
[li]Re-run MBAM.
- Once the program has loaded, The MBAM dashboard will appear with an alert to update - click the green button [b]Update Now[/b];
- Click on [b]Setting[/b]--
[list]
[li]Navigate to the tab Detection and Protection and check all the boxes under Detection Options
[/li]
- From the Dashboard click on Scan Now;
- If threats are detected click on Apply actions. If the program asks to reboot your PC, let it do so;
- On completion of the scan click on View Detailed Log after that click on Export Button, select Text File and save the log to your Desktop;
- Attach the log in your next reply.
[/list][/li]
Step #5 ESET Online Scanner
Disable your security programs which includes but not limited to anti-virus, anti-malware, anti-spyware et cetera. Peruse this for additional information.
[li]Download [b]esetsmartinstaller_enu.exe[/b] by clicking [url=http://download.eset.com/special/eos/esetsmartinstaller_enu.exe][b]here[/b][/url].
- Right-click on the program and choose [i]Run as administrator[/i].
- Accept their terms and condition and proceed.
- Install [b]Add-On/Active X[/b] if prompted.
- From the [b]Computer Scan Setting[/b] --
[list]
[li]Uncheck the box beside Remove Found Threats;
- Check the box beside Scan archives
[/li]
- Click on Advanced Setting and check the following boxes–
[li][b]Scan for potentially unwanted applications[/b]
- [b]Scan for potentially unsafe applications[/b]
- [b]Enable Anti-Stealth Technology[/b]
[/li]
- Click on [b]Start[/b] and wait for the [b]virus signature database[/b] to update.
- The online scan will begin [i]automatically[/i] and can take several hours.
[li][b]Note:[/b] Do not touch either the Mouse or keyboard during the scan. Otherwise it may stall.
[/li]
- After the Scan finishes --
-
[li][b]If no threats were found:[/b]
[list]
[li]Put a checkmark in Uninstall application on close.
- Close the program and report that nothing was found
[/li]
- If threats were found:
[li]Open the file located in [b]C:\Program Files\ESET\ESET Online Scanner\log.txt[/b] (32-bit) or [b]C:\Program Files (x86)\ESET\ESET Online Scanner\log.txt[/b] (64-bit).
- Attach the log file in your next reply.
[/li]
[/list][/li]
[/list][b]Note:[/b] Enable your security programs afterwards.[/li]
Required Log(s):
[li]FRST Fix Log
- Malwarebytes' Anti-Mawlare Log
- ESET Scan Log
[/li]
Regards,
Valinorum
Attached
No threats were found with ESET Online Scanner.
How is your system?
Like I mentioned before; Avast stopped alerting me about the threat every 20 minutes. Seems like whatever you did cleaned my PC thoroughly, so I’m really grateful for that.
Good job
Perusing your logs, I see no infection currently present in your system. Unless you are having any issue(s), the machine appears to be Malware-free as we speak.
Removal of Tools and Quarantined Files
Despite the tools we have used are clean, they are powerful removal tools and made in a way so that they carry out any commands given to them without (most cases) asking for a confirmation. In the hands of an inept person, they can make the machine un-bootable – a scenario we do not wish to see. Also, we need to remove the quarantined files/folders from your system as a dormant malware can be as bad as an active one if given the proper environment. I shall now give you the guidelines to remove the tools and the quarantined files from your system.
[*]Cleanup with Delfix
Please download DelFix by Xplode to your Desktop.
Download Link
[*]Double-click to run the program;
[list][*]Note: Windows Vista/7/8 users right-click and choose Run as administrator[*]Make sure that all the boxes are checked;
[*]Click Run;
[*]A log will be opened after the operation is finished;
[*]Copy and Paste it in your next reply[/list]
Prevention and Future Guidelines
Prevention is better than cure – goes the old saying. As much as we love to see you visit our site, we do not want to see you having your PC infected by malwares again.
[*]Keep Windows up-to-date.
It is extremely important that you keep your operating system (Windows) updated when updates are made available. It is set to alert you, so be sure not to ignore these notices and to allow the updates to install. Many of these are critical security packages which could very possibly be the difference between your picking up a future infiltration and simply passing right by it unharmed.
[*]Run antivirus software and keep it up-to-date, too.
Antivirus software is your safety net if all other protections fail. The first line of defense is smart computing, of course, but everyone needs a backup. Once they’re installed, check periodically to ensure they have been successfully updating as well. An out-of-date antivirus is not a happy antivirus!
[*]Keep your web browser plugins and other programs updated also.
This tip is rarely shared by technicians and its importance is not widely recognized, but it’s absolutely critical. Programs such as Java, Adobe Flash Player and Adobe Reader, Internet Explorer, and myriad other such web-exposed items are deeply vulnerable to attack, which can quickly lead to a hopelessly infected system no matter what protection you currently have installed. The reason is that these programs are ubiquitous, but are also not perfect and are extremely complex… and as such, security vulnerabilities are discovered and exploited by hackers hoping to gain control over your machine. By performing every update for these programs as soon as it’s made available, you will greatly reduce your exposure to dangerous internet threats.
A great way to do this is to install the Filehippo Update Checker and run it regularly. Also, try not to ignore any notifications you receive regarding updates to programs already installed on your PC.
No scripts is an excellent security device too. I like it but it is not for everyone because it requires you to take action if you want to see some things (pop ups, banners etc.) on sites you visit.
Download NoSript by Giorgio Maone.
Note: Sometimes you will get a site telling you that you need to install Java when actually all you need to do is enable the site through the no script icon down on the right hand side of your computer.
[*]Watch out for new threat named CryptoLocker
CryptoLocker is a new type ransomware family malware that encrypts your important files and asks for a ransom to decrypt them. At the moment of posting this reply there are no tools that can undo the havoc this malware causes. We can help you to remove the malware from your system but the files that was encrypted cannot be recovered without the decryption key. So, I ask for your forbearance and practice constant vigilance. Please read the following article to acknowledge yourself about the safety measures.
How to prevent your computer from becoming infected by CryptoLocker.
[*]And last of all, surf smart.
It doesn’t matter how well the autopilot system works if the pilot keeps flying the plane into mountain ranges. Don’t forget that no matter how much you have protecting yourself, your security ultimately begins and ends with you. Don’t visit dangerous or questionable web sites, avoid suspicious links on Facebook and emails/email attachments you’re unsure about, and just generally keep your wits about you, and you’ll be much safer. Also, avoid illegal downloads, cracks, “warez”, and all other too-good-to-be-true internet offerings: they’re typically laden with malware. Be smart and you can avoid most threats lurking about the darker corners of the internet! And for even more tips, see our article, How Did I Get Infected in the First Place?
Regards,
Valinorum