Hi,

It’s about time the OTL issue needs to be fixed, right Michael? Now, let’s get back to work. Michael has already given you warning about P2P. I’d reiterate it too. Can you post a screenshot of the warning?

  • Step #1 P2P Warning
    **IMPORTANT I notice there are signs of one or more P2P (Person to Person) File Sharing Programs on your computer.

      [li][b]µTorrent[/b]
    

    I shall provide you with a few reference links, please read them up to know the risks of having a P2P program.

      - [url=http://www.ftc.gov/bcp/edu/pubs/consumer/alerts/alt128.shtm][b]P2P File-Sharing: Evaluate the Risks[/b][/url]
      - [url=http://www.cuhk.edu.hk/itsc/about/p2p-risk.html][b]ITSC: Risks in Peer-to-peer File Sharing[/b][/url]
    

    Note: Even if you are using a “safe” P2P program, it is only the program that is safe. You will be sharing files from uncertified sources, and these are often infected. The bad guys use P2P file-sharing as a major conduit to spread their wares.

My recommendation is that you uninstall the programs listed above. If you choose not to remove them, please do not use them until this computer is clean.[/li]


  • Step #2 Fix with OTL

      [li]Re-run [b]OTL[/b] by right clicking and choosing [i]Run as administrator[/i];
      - Under the [i]Custom Scans/Fixes[/i] Box copy and paste the following contents inside the [i]code[/i] box.
    

    [/li]

:Commands
[createrestorepoint]

:OTL
O4 - HKLM..\Run: []  File not found
O13[b]64bit:[/b] - gopher Prefix: missing
O13 - gopher Prefix: missing
[1 C:\WINDOWS\SysNative\*.tmp files -> C:\WINDOWS\SysNative\*.tmp -> ]

:Commands
[emptytemp]

  •   [li]Click on [b]"Run Fix"[/b] and let the program run unhindered;
      - Your PC will reboot automatically and a log will be opened;
      - Please attach it as ANSI in your next reply.
    
    [/li]

  • Step #3 Scan with Farbar Recovery Scan Tool

      [li]Please download [b]Farbar Recovery Scan Tool by [i]Farbar[/i][/b] to your [i][b]Desktop[/b][/i] from the link below.
    

Download link for 32 bit system
Download link for 64 bit system
- Right-click on the program and choose Run as administrator;
- Put tick-mark on all boxes under Whitelist and Optional Scan;
- Click on Scan;
- After the scan two notepad files will be opened –
- [list]
[li]FRST.txt;
- Addition.txt
[/li]
- Attach the contents of the logs in your next reply.
[/list][/li]


  • Required Log(s):

      [li]OTL Fix Log
      - FRST Log(s) --
      - [list]
      	[li]FRST.txt
      	- Addition.txt
      [/li]
    

    [/list][/li]
    Regards,
    Valinorum