system
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I see thet you have Malwarebytes’ Anti-Malware installed and have setup file for Emnisoft Anti-Malware. Both are wonderful products but for one PC more is not the merrier in this case. Please only keep one product of your choice and remove the other one.
- Step #3 Fix with FRST
Make sure that you still have FRST.exe on your Desktop. If you do not have it, download the suitable version from here to your Desktop.
[li]Open Notepad.exe. Do not use any other text editor software;
- Copy and Paste the contents inside the code-box to your Notepad –
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Start
SearchScopes: HKLM-x32 - DefaultScope value is missing.
FF Plugin-x32: @pandonetworks.com/PandoWebPlugin - C:\Program Files (x86)\Pando Networks\Media Booster\npPandoWebPlugin.dll No File
C:\Program Files (x86)\Pando Networks
End
[list]
[li]Inside the File Name box type fixlist.txt
- From the Save as type drop down list, choose All Files
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- Save the file to your Desktop;
- Re-run FRST.exe and click Fix;
[li][b]Note[/b]: If FRST advises there is a new updated version to be downloaded, do so/allow this.
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- After the completion, a log will be produced;
- Attach the log in your next reply.
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Step #4 Scan with Malwarebytes’ Anti-Malware
[li]Re-run MBAM.
- Once the program has loaded, The MBAM dashboard will appear with an alert to update - click the green button [b]Update Now[/b];
- Click on [b]Setting[/b]--
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[li]Navigate to the tab Detection and Protection and check all the boxes under Detection Options
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- From the Dashboard click on Scan Now;
- If threats are detected click on Apply actions. If the program asks to reboot your PC, let it do so;
- On completion of the scan click on View Detailed Log after that click on Export Button, select Text File and save the log to your Desktop;
- Attach the log in your next reply.
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Step #5 ESET Online Scanner
Disable your security programs which includes but not limited to anti-virus, anti-malware, anti-spyware et cetera. Peruse this for additional information.
[li]Download [b]esetsmartinstaller_enu.exe[/b] by clicking [url=http://download.eset.com/special/eos/esetsmartinstaller_enu.exe][b]here[/b][/url].
- Right-click on the program and choose [i]Run as administrator[/i].
- Accept their terms and condition and proceed.
- Install [b]Add-On/Active X[/b] if prompted.
- From the [b]Computer Scan Setting[/b] --
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[li]Uncheck the box beside Remove Found Threats;
- Check the box beside Scan archives
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- Click on Advanced Setting and check the following boxes–
[li][b]Scan for potentially unwanted applications[/b]
- [b]Scan for potentially unsafe applications[/b]
- [b]Enable Anti-Stealth Technology[/b]
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- Click on [b]Start[/b] and wait for the [b]virus signature database[/b] to update.
- The online scan will begin [i]automatically[/i] and can take several hours.
[li][b]Note:[/b] Do not touch either the Mouse or keyboard during the scan. Otherwise it may stall.
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- After the Scan finishes --
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[li][b]If no threats were found:[/b]
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[li]Put a checkmark in Uninstall application on close.
- Close the program and report that nothing was found
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- If threats were found:
[li]Open the file located in [b]C:\Program Files\ESET\ESET Online Scanner\log.txt[/b] (32-bit) or [b]C:\Program Files (x86)\ESET\ESET Online Scanner\log.txt[/b] (64-bit).
- Attach the log file in your next reply.
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[/list][b]Note:[/b] Enable your security programs afterwards.[/li]