Hi, I just got a new computer, did my first Avast-scan and already detected 2 viruses ??
I did not just go online with the new machine. At first, downloaded programs on different computer (bug-free, runing with Avast also), scanned them, then transferred them to the new comp and installed them.
Protection consists of: ZoneAlarm Firewall, Avast, Spybot, AdAware, SuperAntiSpyware, MalawareBytes on both machines. Apart from Avast, only Spybot found some tracking cookies, the other programs did not find anything. Avast detected the following:
C:\System Volume Information_restore{B991F27A-883F-42A9-A172-EAAB1D37FFA}\RP20\A0005047.exe
C:\Dokumente und Einstellungen\notebook\Eigene Dateien\Programm-exes\AdbeRdr90_de.exe
both files were generated at exactly the same second, so I suppose they both somehow belong to the Adobe Reader.
Now, apart from me wondering why on earth this is now malware if it wasn’t when I downloaded and installed it (with Avast already running on both computers !), I have the following problems:
The first virus, I don’t seem to be able to even find. (I cannot find the “System Volume Information” - folder neither in Explorer nor through the search-function ???), so can neither send it to Avast nor have it looked at by Virustotal.
The second one I can find, and on my hard-drive (in Explorer), it shows the usual size. but when trying to send it either to Avast or to Virustotal, I get the message that the folder is empty / 0 bytes received ?? (This is before I moved it to the chest) ???
Would anyone please be able to help ?? Is it somehow possible to send the files off to Virustotal directly from the chest ?? I’ve gone into the Avast-Program Folder in Windows-Explorer, but all I find under “chest” are numeric entries 000000001, 000000002 - I assume these are days ??? But don’t know how to open them. I have tried sending both files to Avast directly from the chest, but heaven knows if that worked … ?
I have left the files in the chest for now. I have not had any error messages, but then: I have not even started working with this computer. So I could not even tell if it is running as usual, or if there are any hickups (I am still even just trying to figure XP out - coming from W2k and trying to get it to do what I want…).
Should I just deinstall the Adobe Reader and see if that gets rid of the problem ? Or would that only be a “cosmetic fix” should this be anything serious ???
I’d really really appreciate your help. My alternative is to abort doing everything I am doing and start installing this computer from scratch (oh boy !).
Thanks heaps +++ for any input.
Sydney