Hey everybody I came across this site after I picked up a virus called paytordmbdekmizq.tor4pay. I saw others were having this problem and were asked to provide these logs.
Hi shadman19, 
My name is Valinorum and I will be the acolyte today. Before we proceed, please, acknowledge yourself the following(s):
- Please do not create any new threads on this while we are working on your system as it wastes another volunteer’s time. If you are being helped/have solved the issue/no longer wish to continue, notify me in your reply and I will quickly close this thread. Failing to comply will result in denial of future assistance.
- Please do not install any new software while we are working on this system as it may hinder our process.
- Malware removal is a complicated process so don’t stop following the steps even if the symptoms are not found. Keep up with me until I declare you clean.
- Please do not try to fix anything without being ask.
- Please do not attach your logs or put them inside code/quote tags. Do a Copy/Paste of the entire contents of the log file and submit it inside your post unless directed otherwise.
- Please print or save the instructions I give you for quick reference. We may be using Safe mode which will cut you off from internet and you will not always be able to access this thread.
- Back up your data. I will not knowingly suggest your any course that might damage your system but sometimes Malware infections are so severe that only option we have is to re-format and re-install the operating system.
- If you are confused about any instruction, stop and ask. Do not keep on going.
- Do not repeat the steps if you face any problems.
- I am not an omniscient. There are things even I cannot foresee. But what I know took years to learn and perfect the skill. This site is run by volunteers who help people in need in their own free time. I would ask you to respect their time and be patient as sometimes real life demands our time and replies to you can be delayed.
- Private Message(PM) if and only if I have not responded to your thread within three days or your query is offtopic and personal. Do not PM me under any other circumstances. Your thread is the only medium of communication.
- The fixes are for your system only. Please refrain from using these fixes on other system as it may do serious damage.
Delineate your current issues.
- Step #1 Fix with FRST
Make sure that you still have FRST.exe on your Desktop. If you do not have it, download the suitable version from here to your Desktop.
[li]Open Notepad.exe. Do not use any other text editor software;
- Copy and Paste the contents inside the code-box to your Notepad –
[/li]
Start
Closeprocesses:
Emptytemp:
Task: C:\WINDOWS\Tasks\PC SpeedUp Service Deactivator.job => C:\Program Files\PC Speed Up\PCSUSD.exe <==== ATTENTION
HKLM\...\Run: [] => [X]
InternetURL: C:\Documents and Settings\Sage\Start Menu\Programs\Startup\INSTALL_TOR.URL -> https://paytordmbdekmizq.tor4pay.com/gLsmm
C:\Documents and Settings\Sage\Start Menu\Programs\Startup\INSTALL_TOR.URL
URLSearchHook: ATTENTION ==> Default URLSearchHook is missing.
2014-10-15 16:12 - 2014-10-15 16:12 - 00008492 _____ () C:\DECRYPT_INSTRUCTION.HTML
2014-10-15 16:12 - 2014-10-15 16:12 - 00004184 _____ () C:\DECRYPT_INSTRUCTION.TXT
2014-10-15 16:12 - 2014-10-15 16:12 - 00000270 _____ () C:\INSTALL_TOR.URL
2014-10-15 11:59 - 2014-10-15 11:59 - 00008490 _____ () C:\Documents and Settings\Sage\Downloads\DECRYPT_INSTRUCTION.HTML
2014-10-15 11:59 - 2014-10-15 11:59 - 00004182 _____ () C:\Documents and Settings\Sage\Downloads\DECRYPT_INSTRUCTION.TXT
2014-10-15 11:59 - 2014-10-15 11:59 - 00000268 _____ () C:\Documents and Settings\Sage\Downloads\INSTALL_TOR.URL
2014-10-15 11:17 - 2014-10-15 11:17 - 00008490 _____ () C:\Documents and Settings\Sage\Application Data\DECRYPT_INSTRUCTION.HTML
2014-10-15 11:17 - 2014-10-15 11:17 - 00004182 _____ () C:\Documents and Settings\Sage\Application Data\DECRYPT_INSTRUCTION.TXT
2014-10-15 11:17 - 2014-10-15 11:17 - 00000268 _____ () C:\Documents and Settings\Sage\Application Data\INSTALL_TOR.URL
2014-10-15 11:16 - 2014-10-15 11:16 - 00008490 _____ () C:\Documents and Settings\LocalService\Local Settings\DECRYPT_INSTRUCTION.HTML
2014-10-15 11:16 - 2014-10-15 11:16 - 00008490 _____ () C:\Documents and Settings\LocalService\Local Settings\Application Data\DECRYPT_INSTRUCTION.HTML
2014-10-15 11:16 - 2014-10-15 11:16 - 00008490 _____ () C:\Documents and Settings\LocalService\DECRYPT_INSTRUCTION.HTML
2014-10-15 11:16 - 2014-10-15 11:16 - 00008490 _____ () C:\Documents and Settings\Default User\Local Settings\DECRYPT_INSTRUCTION.HTML
2014-10-15 11:16 - 2014-10-15 11:16 - 00008490 _____ () C:\Documents and Settings\Default User\Local Settings\Application Data\DECRYPT_INSTRUCTION.HTML
2014-10-15 11:16 - 2014-10-15 11:16 - 00008490 _____ () C:\Documents and Settings\Default User\DECRYPT_INSTRUCTION.HTML
2014-10-15 11:16 - 2014-10-15 11:16 - 00008490 _____ () C:\Documents and Settings\Default User\Application Data\DECRYPT_INSTRUCTION.HTML
2014-10-15 11:16 - 2014-10-15 11:16 - 00004182 _____ () C:\Documents and Settings\LocalService\Local Settings\DECRYPT_INSTRUCTION.TXT
2014-10-15 11:16 - 2014-10-15 11:16 - 00004182 _____ () C:\Documents and Settings\LocalService\Local Settings\Application Data\DECRYPT_INSTRUCTION.TXT
2014-10-15 11:16 - 2014-10-15 11:16 - 00004182 _____ () C:\Documents and Settings\LocalService\DECRYPT_INSTRUCTION.TXT
2014-10-15 11:16 - 2014-10-15 11:16 - 00004182 _____ () C:\Documents and Settings\Default User\Local Settings\DECRYPT_INSTRUCTION.TXT
2014-10-15 11:16 - 2014-10-15 11:16 - 00004182 _____ () C:\Documents and Settings\Default User\Local Settings\Application Data\DECRYPT_INSTRUCTION.TXT
2014-10-15 11:16 - 2014-10-15 11:16 - 00004182 _____ () C:\Documents and Settings\Default User\DECRYPT_INSTRUCTION.TXT
2014-10-15 11:16 - 2014-10-15 11:16 - 00004182 _____ () C:\Documents and Settings\Default User\Application Data\DECRYPT_INSTRUCTION.TXT
2014-10-15 11:16 - 2014-10-15 11:16 - 00000268 _____ () C:\Documents and Settings\LocalService\Local Settings\INSTALL_TOR.URL
2014-10-15 11:16 - 2014-10-15 11:16 - 00000268 _____ () C:\Documents and Settings\LocalService\Local Settings\Application Data\INSTALL_TOR.URL
2014-10-15 11:16 - 2014-10-15 11:16 - 00000268 _____ () C:\Documents and Settings\LocalService\INSTALL_TOR.URL
2014-10-15 11:16 - 2014-10-15 11:16 - 00000268 _____ () C:\Documents and Settings\Default User\Local Settings\INSTALL_TOR.URL
2014-10-15 11:16 - 2014-10-15 11:16 - 00000268 _____ () C:\Documents and Settings\Default User\Local Settings\Application Data\INSTALL_TOR.URL
2014-10-15 11:16 - 2014-10-15 11:16 - 00000268 _____ () C:\Documents and Settings\Default User\INSTALL_TOR.URL
2014-10-15 11:16 - 2014-10-15 11:16 - 00000268 _____ () C:\Documents and Settings\Default User\Application Data\INSTALL_TOR.URL
2014-10-15 11:15 - 2014-10-15 11:15 - 00008490 _____ () C:\Documents and Settings\All Users\DECRYPT_INSTRUCTION.HTML
2014-10-15 11:15 - 2014-10-15 11:15 - 00008490 _____ () C:\Documents and Settings\All Users\Application Data\DECRYPT_INSTRUCTION.HTML
2014-10-15 11:15 - 2014-10-15 11:15 - 00004182 _____ () C:\Documents and Settings\All Users\DECRYPT_INSTRUCTION.TXT
2014-10-15 11:15 - 2014-10-15 11:15 - 00004182 _____ () C:\Documents and Settings\All Users\Application Data\DECRYPT_INSTRUCTION.TXT
2014-10-15 11:15 - 2014-10-15 11:15 - 00000268 _____ () C:\Documents and Settings\All Users\INSTALL_TOR.URL
2014-10-15 11:15 - 2014-10-15 11:15 - 00000268 _____ () C:\Documents and Settings\All Users\Application Data\INSTALL_TOR.URL
2014-10-15 11:07 - 2014-10-15 11:07 - 00008490 _____ () C:\Documents and Settings\Administrator\Local Settings\DECRYPT_INSTRUCTION.HTML
2014-10-15 11:07 - 2014-10-15 11:07 - 00008490 _____ () C:\Documents and Settings\Administrator\Local Settings\Application Data\DECRYPT_INSTRUCTION.HTML
2014-10-15 11:07 - 2014-10-15 11:07 - 00008490 _____ () C:\Documents and Settings\Administrator\Application Data\DECRYPT_INSTRUCTION.HTML
2014-10-15 11:07 - 2014-10-15 11:07 - 00004182 _____ () C:\Documents and Settings\Administrator\Local Settings\DECRYPT_INSTRUCTION.TXT
2014-10-15 11:07 - 2014-10-15 11:07 - 00004182 _____ () C:\Documents and Settings\Administrator\Local Settings\Application Data\DECRYPT_INSTRUCTION.TXT
2014-10-15 11:07 - 2014-10-15 11:07 - 00004182 _____ () C:\Documents and Settings\Administrator\Application Data\DECRYPT_INSTRUCTION.TXT
2014-10-15 11:07 - 2014-10-15 11:07 - 00000268 _____ () C:\Documents and Settings\Administrator\Local Settings\INSTALL_TOR.URL
2014-10-15 11:07 - 2014-10-15 11:07 - 00000268 _____ () C:\Documents and Settings\Administrator\Local Settings\Application Data\INSTALL_TOR.URL
2014-10-15 11:07 - 2014-10-15 11:07 - 00000268 _____ () C:\Documents and Settings\Administrator\Application Data\INSTALL_TOR.URL
2014-10-16 15:35 - 2010-02-20 21:06 - 00000882 _____ () C:\WINDOWS\Tasks\GoogleUpdateTaskMachineCore.job
C:\Documents and Settings\Sage\Local Settings\Temp\0_Offer_3.exe
C:\Documents and Settings\Sage\Local Settings\Temp\6_Offer_16.exe
C:\Documents and Settings\Sage\Local Settings\Temp\BackupSetup.exe
C:\Documents and Settings\Sage\Local Settings\Temp\helper.exe
C:\Documents and Settings\Sage\Local Settings\Temp\proxy_vole2573431240007086664.dll
C:\Documents and Settings\Sage\Local Settings\Temp\sqlite3.exe
C:\Documents and Settings\Sage\Local Settings\Temp\TsuF6AA3732.dll
C:\Documents and Settings\Sage\Local Settings\Temp\uninst.dll
C:\Documents and Settings\Sage\Local Settings\Temp\{3E46556C-CA9A-4AAE-8FB1-895A2F8BE311}-37.0.2062.103_chrome_installer.exe
C:\Documents and Settings\Sage\Local Settings\Temp\{C095FD5A-8539-4A83-A28B-75A2BB616C7A}-37.0.2062.120_37.0.2062.103_chrome_updater.exe
2014-10-16 16:51 - 2013-05-27 13:42 - 00000314 _____ () C:\WINDOWS\Tasks\PC SpeedUp Service Deactivator.job
CMD: bitsadmin /reset /allusers
End
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[li]Click on [b]File[/b] > [b]Save as...[/b]
[list]
[li]Inside the File Name box type fixlist.txt
- From the Save as type drop down list, choose All Files
[/li]
- Save the file to your Desktop;
- Re-run FRST.exe and click Fix;
[li][b]Note[/b]: If FRST advises there is a new updated version to be downloaded, do so/allow this.
[/li]
- After the completion, a log will be produced;
- Attach the log in your next reply.
[/list][/li]
-
Required Log(s):
[li]FRST Fix Log[/li]
Regards,
Valinorum
Thank you Valinorum for responding to my problem and helping
What are the current issues?
At first after a shutdown and restart, Firefox would auto start with this page:
What happened to your files ?
All of your files were protected by a strong encryption with RSA-2048 using CryptoWall 2.0.
More information about the encryption keys using RSA-2048 can be found here: http://en.wikipedia.org/wiki/RSA_(cryptosystem)
What does this mean ?
This means that the structure and data within your files have been irrevocably changed, you will not be able to work with them, read them or see them,
it is the same thing as losing them forever, but with our help, you can restore them.
How did this happen ?
Especially for you, on our server was generated the secret key pair RSA-2048 - public and private.
All your files were encrypted with the public key, which has been transferred to your computer via the Internet.
Decrypting of your files is only possible with the help of the private key and decrypt program, which is on our secret server.
What do I do ?
Alas, if you do not take the necessary measures for the specified time then the conditions for obtaining the private key will be changed.
If you really value your data, then we suggest you do not waste valuable time searching for other solutions because they do not exist.
For more specific instructions, please visit your personal home page, there are a few different addresses pointing to your page below:
1.https://paytordmbdekmizq.tor4pay.com/gLsmm
2.https://paytordmbdekmizq.pay2tor.com/gLsmm
3.https://paytordmbdekmizq.tor2pay.com/gLsmm
4.https://paytordmbdekmizq.pay4tor.com/gLsmm
If for some reasons the addresses are not available, follow these steps:
1.Download and install tor-browser: http://www.torproject.org/projects/torbrowser.html.en
2.After a successful installation, run the browser and wait for initialization.
3.Type in the address bar: paytordmbdekmizq.onion/gLsmm
4.Follow the instructions on the site.
IMPORTANT INFORMATION:
Your personal page: https://paytordmbdekmizq.tor4pay.com/gLsmm
Your personal page (using TOR): paytordmbdekmizq.onion/gLsmm
Your personal identification number (if you open the site (or TOR 's) directly): gLsmm
Since performing the task you gave me this doesn’t happen on auto start now. However, pictures (jpg files) say no preview available. I’m unable to open pdf files I have. Laptop seems more slow than before virus infection. Also inside pretty much every folder/file everywhere there are 3 folders like this: DECRYPT_INSTRUCTION.TXT; DECRYPT_INSTRUCTION.HTML; INSTALL_TOR ??
I found this folder in my C drive labeled eb8f884912036dea05429420 and inside this folder it contains those 3 aforementioned folders but also another folder %temp%dd_retMSI.txt and inside is Chinese script.
What a mess of a virus >:(
Thanks for suggestions you’re a big help
is Firefox still opens at re-boot? If yes, uninstall Firefox and give me a fresh FRST log.
Negative, Firefox doesn’t auto start now. Firefox only starts if I command to.
Should I delete the 3 folders everywhere that mention cryptowall 2.0 that are all over the place?
Before you do such thing, are your files encrypted?
All files which were encrypted by virus like jpg pix, pdf, error and won’t display. I re-downloaded 1 of the pdf’s and that one works. Jdownloader failed also so I reinstalled it and now it works. I noticed in C drive another strange folder named EULA. Inside this folder is 17 more folders and inside these 17 folders each one has the 3 aforementioned virus folder and also EULA.pdf ?? Very suspicious looking and I haven’t tried opening it.
I did a search a found 2,047 files named DECRYPT_INSTRUCTION.HTML…I haven’t yet searched the other 2 folders…
You may delete those folders.
Now,
Go and download Anti-CryptorBit.zip. Extract it to your Desktop and run. Select the type of file you wish to decrypt and follow the instruction.
Thanks Valinorum for your help exterminating the CryptoWall 2.0 malware. With your help we killed it !!..Laptop was slow after all that so I used re-install disc and wiped out everything. Now it runs better than ever since it was given to me…Sorry for late reply I had to order on ebay and wait to access online, Cheers
Perusing your logs, I see no infection currently present in your system. Unless you are having any issue(s), the machine appears to be Malware-free as we speak.
Prevention and Future Guidelines
Prevention is better than cure – goes the old saying. As much as we love to see you visit our site, we do not want to see you having your PC infected by malwares again.
- Keep Windows up-to-date.
It is extremely important that you keep your operating system (Windows) updated when updates are made available. It is set to alert you, so be sure not to ignore these notices and to allow the updates to install. Many of these are critical security packages which could very possibly be the difference between your picking up a future infiltration and simply passing right by it unharmed.- Run antivirus software and keep it up-to-date, too.
Antivirus software is your safety net if all other protections fail. The first line of defense is smart computing, of course, but everyone needs a backup. Once they’re installed, check periodically to ensure they have been successfully updating as well. An out-of-date antivirus is not a happy antivirus! - Keep your web browser plugins and other programs updated also.
This tip is rarely shared by technicians and its importance is not widely recognized, but it’s absolutely critical. Programs such as Java, Adobe Flash Player and Adobe Reader, Internet Explorer, and myriad other such web-exposed items are deeply vulnerable to attack, which can quickly lead to a hopelessly infected system no matter what protection you currently have installed. The reason is that these programs are ubiquitous, but are also not perfect and are extremely complex… and as such, security vulnerabilities are discovered and exploited by hackers hoping to gain control over your machine. By performing every update for these programs as soon as it’s made available, you will greatly reduce your exposure to dangerous internet threats.
- Run antivirus software and keep it up-to-date, too.
A great way to do this is to install the Filehippo Update Checker and run it regularly. Also, try not to ignore any notifications you receive regarding updates to programs already installed on your PC.
No scripts is an excellent security device too. I like it but it is not for everyone because it requires you to take action if you want to see some things (pop ups, banners etc.) on sites you visit.
Download NoSript by Giorgio Maone.
Note: Sometimes you will get a site telling you that you need to install Java when actually all you need to do is enable the site through the no script icon down on the right hand side of your computer.
- [b]Watch out for new threat named CryptoLocker[/b]
CryptoLocker is a new type ransomware family malware that encrypts your important files and asks for a ransom to decrypt them. At the moment of posting this reply there are no tools that can undo the havoc this malware causes. We can help you to remove the malware from your system but the files that was encrypted cannot be recovered without the decryption key. So, I ask for your forbearance and practice constant vigilance. Please read the following article to acknowledge yourself about the safety measures.
How to prevent your computer from becoming infected by CryptoLocker.
- [b]And last of all, surf smart.[/b]
It doesn’t matter how well the autopilot system works if the pilot keeps flying the plane into mountain ranges. Don’t forget that no matter how much you have protecting yourself, your security ultimately begins and ends with you. Don’t visit dangerous or questionable web sites, avoid suspicious links on Facebook and emails/email attachments you’re unsure about, and just generally keep your wits about you, and you’ll be much safer. Also, avoid illegal downloads, cracks, “warez”, and all other too-good-to-be-true internet offerings: they’re typically laden with malware. Be smart and you can avoid most threats lurking about the darker corners of the internet! And for even more tips, see our article, How Did I Get Infected in the First Place?
My help is free but if you feel like making my day you may donate any amount you wish by clicking the ‘donate’ button. I really appreciate your kindness.
https://www.paypalobjects.com/en_US/i/btn/btn_donate_SM.gif
Regards,
Valinorum